BMRCL Toll Free Helpline Contact Phone Number Office Address
BMRCL Toll Free Helpline Contact Phone Number Office Address
Bangalore Metro Railway Corporation Limited (BMRCL) is the Metro Service which helps peoples in commuting from one place to another. Every day lakhs of peoples commutes via BMRCL in Bangalore. During Travelling if any commuter is having any kind of Issue or he/she wants to give his/her valuable Suggestion or Feedback than he/she can do it easily because we are providing all contact details of BMRCL here at this page.
Bangalore Metro Railway Corporation (BMRCL) Toll Free Helpline Contact Phone Number- 1800 425 12345
Bangalore Metro Railway Corporation (BMRCL) Office Address-
Bangalore Metro Rail Corporation Ltd.
3rd Floor BMTC Complex K.H.Road
Shanthinagar Bangalore- 560027.
Phone: 91-80- 2296 9300 2296 9301.
Fax: 91-80-2296 9222
Bangalore Metro Railway Corporation (BMRCL) Support Email Id- bmrcl@dataone.in
Bangalore Metro Railway Corporation (BMRCL) RTI Contact Phone Number- 080-22969300/080-22969301
BMRCL Travel Help Email Address- travelhelp@bmrc.co.in
Bangalore Metro Railway Corporation (BMRCL) Important Link’s-
Contact Us- www.bmrc.co.in/English/contact.htm
Official Website Address- www.bmrc.co.in
Service issue | Complaint | Query | Feedback | Suggestion | Reply
query about tickets issue by vinay kumar hs:
(4 of 5)
its raining in bengaluru now. i need to travel towards ulsoor from nagasandra is there any issue with ticket counter one of my family mate is asking about it and was bmrcl traveling today or not i would like to know about this now can u kindly answer my doubt please even no one is responding with the above phone numbers you have mentioned...
Cheating at Metro's Indiranagar Station by P R Naik:
(4 of 5)
I had paid Rs 250 through online credit card on 06/07/2017 at 17:35:55 Hrs.
The amount was deducted from my bank account and NOT credited to my METRO CARD No : 11001168803
I have complained at Indiranagar Station vide Complaint No 27771 dated 8/7/2017.
Where is my money ? What are you doing about this ??
Irresponsible activity by P. Ram mohan:
(4 of 5)
Just only i get one ticket from cubbon park to Magadi road at that time the counter person collect the money throw the ticket token forcibly.. This kind of person so many in even all stations anytime they are looking like tension means they full effect on public. Please take further action of him.
srctzn by swamiji:
(4 of 5)
i found its not srctzn friendly like delhi.
pl provide simple seating at platform.corridor
lift escalators in both entrsnce divifing road
srctzn can climb down easily but climb up very difficult
to day i faced problems @ national majestic
pray for u all
Lost metro card by Namrata:
(4 of 5)
Hv lost Bangalore metro card no. 12002955859 purchased online. Pls block the card .
Caught in lift by Shyam Chandran:
(4 of 5)
I am caught in the lift at Peenya station and it has been over 20 minutes. Why does the lift raise up if there is an overload?
Why can't the lift sense the weight and caution before closing the door?
Payment online not updated by U s Pramod Kumar:
(4 of 5)
Card no12001451678 topup was done on 18.9.17. till date not updated. PL take action.
Regards
9880676582
Metro Bogies for women by Niharika:
(4 of 5)
I want to give a suggestion to Bangalore metro Railway Corporation regrading the allotting the atleast 2 bogies for women as there is too much of rush while travelling in metro and 80% are men who travel and its only 20% are women.Why cant you please give last two bogies only for women and elder people so that it will be easy and comfortable for them to travel.Please do consider this suggestions it will be very helpful.
Ladies toilets by Ravi kumar:
(4 of 5)
Your ladies toilets in all stations are worst.
No door locking system.no proper water.
No dust bins. Please check all eminties . Thankyou
Not linked it companies by Ravi kumar:
(4 of 5)
Metro line not linked with it companies are. All it employees going by car . Daily so many thousands of people going by car long distance. In all are it employees. Please resolve,
Crowded Train by Ravi Shankar K N:
(4 of 5)
Seen train crowded from Indiranagar to krantiveer station that is from byappanahalli to mysore and other way hosahalli to trinity that is mysore rd to byppanahalli.
Please put trains only for these stations exclusively.
Please also put more bogies.
Please let people with baggages to board only one compartment.
Handle Bar inside metro rail less by ravi shankar k n:
(4 of 5)
The interconnected bogies handles are very less as many stand there as well.
When we enter the train the Bar handle to hold and stand is only one. Request to please extend the same 3 lines bar handle so that people can hold and stand comfortable.
misbehaviour @ parking lot by kiran k:
(4 of 5)
Hi
man who supposed to check for park fee has falsely take rs 100 giving a fake receipt which doesnot have any GSt number assosiated with it.
Also misbehaved with customers.
I hope metro people will take action appropriately.
Payment Online Not Updated by Jn Vittal rao:
(4 of 5)
my Card no11000046109 topup was done through karnataka mobile one on 18.11.17.at 2.42 pm,order no 1356481,ref no 101250267115574 still its not updated. PL take action.
Regards
9880366249
Failure of online recharge consumer no 12003465734 by Devanath B R:
(4 of 5)
Sir,
I had recharged for Rs200/- on 19th September 2017 but the transaction was successful but amount was not credited. The amount was not credited back in my bank account too. The transaction is failed at your end please check for the details.
Below are the details of the transaction.
Consumer no 12003456734
Transaction no 417689003087262
Authorization code 1226260
Date 19/09/2017
Bank receipt no 1226260
Repeated complaints on customer care didn't help.
Please credit it to my consumer no or refund the amount...
Please do the needful
Extra size language charges by Venkatachalam:
(4 of 5)
Charged extra size luggage charges without checking the size and weight of the baggage. This is really bad we are ready to pay what we are carrying but there should me any size or weight limit without checking the baggage how can they charge for extra baggage luggage. Actually I checked my my language size after paying the luggage care its dimension is 60x32. Do I need to pay for this. Otherwise separate counter should opened for this kind of charges at entry gate itself not at the check in place. Really very bad experience. I hope in future you may find a way for this. Mrs Nandini (staff) at Majestic metro who collected extra size baggage charges from me.please ask your staff to behave politely with customers
Pick customer call by Sindu:
(4 of 5)
Calling many times to all number no proper response from anyone
inhumanity for senior citizen traveller by rathna patwardhan:
(4 of 5)
I feel sad to tell you that my husband had a fall in Rajajinagar metro station today, some body stamped his slipper from back. Because of this impact he had fall on his face and got hurt on the mouth which he has to get the stitches by the doctor.
He is a senior citizen and I wonder no body came to his help. I expect atleast metro staff could have helped him. Is there any first aid in the station? When he reached home his shirt & hand kerchief was soaked with the blood. Staff would have given first aid before he went to the doctor. Atleast a metro staff could have accompanied him till he gets into an auto.
To request for place to start veg hotel by B.Chandrashekhar:
(4 of 5)
Respected sir,I am chandrashekhar B.Promoter of M/s Suvidha foods & would like to start pure veg hotel at Jalahalli Metro station so please guide me on how to complete further process for allottment of Vacant premises at earliest frm B.Chandrashekhar
Complaint by Syed Ifthekharulla:
(4 of 5)
I took a trip from JP nagara station bangalore by Namma metro to KRS station (City railway station), along with my wife and my 6 year old son on 24th october 2018 wednesday at 12:50 PM . The male employee at the ticket counter was highly unprofessional in his behaviour in the sense that when i gave him a Rs 500 note he checked that note like it was a fake note and his attitude was downright obnoxious with the way he was checking that currency not upsude down.I am just curious to know was it because of the attire that contributed to his suspicion or is he always this suspicious.You can check the cctv footage 3 people.. 1 male in checks blue shirt ..1 child red t shirt blue jeans & cap 1 lady in black burkha...
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