Chaayos India Contact Number, Complaint And Reviews

Food & Dining Date: 08/16/2017
Tea is the most popular beverage in India. For many people, morning doesn’t change into a good morning unless they get a cup of tea. The importance of tea for Indians cannot be defined in words. To give people what they love two IITians have joined hands to start a tea cafe chain ‘Chaayos’ in the NCR region and are planning to spread in other parts of India as well. The option of home delivery is also available.

Chaayos came into existence in November 2012 with the aim of providing “Meri Wali Chai” to its customers. It offers a wide range of varieties. It starts from traditional desi-chai to Kangra tea to unique Aam Papad and Hari Mirch Chai. The option of 12 add-ons gives the customers a total of over 12,000 ways to make their chai at Chaayos.

Nitin Saluja is the CEO of Chaayos who is an IIT Bombay graduate of 2007. Before Chaayos he worked at Opera solutions for 5 years. His love for chai made him start this tea chain. Raghav Verma is the co-founder of Chaayos who looks after marketing and business development. Prior to this, he was the co-founder of an online education company called Prepsquare.

Chaayos Customer Care Contact Details

Chaayos wants to make its customers happy in any way possible, even then if a customer face any grievance or wants to give any feedback then contact Chaayos customer care department by the following details.

Chaayos Customer Care Number: 1800 120 2424
To place an order customers can call on the above mentioned number.

Chaayos Customer Care Email Id: letstalk@chaayos.com
For order related query or assistance you can send an email to the email id mentioned above and get a satisfactory response.

Chaayos Head Office Contact Details

Chaayos Head Office Address: Plot No 382, 100 Feet Road, Ghitorni, Delhi – 110030.

Chaayos Head Office Phone Number: 1800 120 2424

Chaayos Head Office Email Id: letstalk@chaayos.com

Chaayos Official Website: www.chaayos.com

Social Profiles

To know more about Chaayos follow or like its social profiles. The links of its social profiles are given below.

Facebook Page: facebook.com/Chaayos

Twitter Handle: twitter.com/Chaayos

Career: chaayos.com/careers.html
Join the team of Chaayos and bring a smile on the faces of thousands of people as “chai” is an integral part of lives of many people. To know about various vacancies and job opportunities offered by chayoos one can visit the link mentioned above.

Cafes: chaayos.com/#outlets
There are various outlets available of Chaayos in New Delhi, Gurugram, Noida and Mumbai. To get the complete details about the same which includes address, phone number and working hours visit the link mentioned.

Media: chaayos.com/#media
Chaayos has been written about in various newspapers like Times of India, Hindustan Times, The Hindu etc. to read the articles about Chaayos one must visit this link for at least once.

Reply / Feedback / Contact Complaint

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Refunding a money by Bhargav Vadodariya:

    (4 of 5)

    Hello, i would like to complaints you on your online recharges . I have selected chaayos innan offer of paying my bills of Adani gas, but while doing that i have selected chhayos 500 rs voucher offer but than after i get know that chaayos not offering services in Ahmedabad(Guajarat) so thats how i lots my money in that so i Apeal you please give it back to me in my PayeTim balanace and i also talked with PayeTim in hepl desk. There is bo any conclusion.
    My order Id is:6461857021
    Date: 05-11-2018

    Mrs by Rena Ranjan:

    (4 of 5)

    Had visited chaayod at Vasant Vihar PVR Market had the worst experience of my life. Wish to place my complaint on record and a caution to all visiting chaayos. Pav Bhaji was hideous probably a disgrace served on the platter had to literally swim through to understand where is the bhaji? Samosa chole another disaster on the platter to ramm my taste bud. The chai most horrible.Most importantly it was waste of precious time and Money. Not at all value for money highly overpriced with full on nautanki. I need my money back not because I want to prove a point but I believe my money is not meant for useless tasteless stuff sold in the name of bad food. I asked for grievance register I was told I would get a feedback on my mobile after 45 mts. I did get it and I did fill in the form. No come back. It may be a petty amount to others but as a 2 rime cancer survivor I must say I have lost my palettes After eating out at Chaayos

    Concern regarding staff and outlet timings by Jyoti:

    (4 of 5)

    Dear team
    I would like to complaint against chaayos janakpuri outlet. When ever i visit there they sah they aint open it yet however the other outlets serve food at 8 but janakpuri outlets always says no even at 8:30. Kindly see whats the matter with them.

    Outlets in Emaar Emerald Plaza Sector 65-DLF Golf Course Extn Road,Gurgaon by Sudhir Dhar:

    (4 of 5)

    We would like to meet the BD Head ASAP.
    We can assist you for PAN India Outlets for Chaayos !!
    I am a Friend of Mr Ajay Kaul ex CEO of M/s Jubliant Food Lts and done jobs for them in NCR.
    Name: Sudhr Dhar
    Mb:09811115384
    mail:sudhirdar50@gmail.com

    Behaviour of Chhayos Faridabad Sector 15 by Rohit:

    (4 of 5)

    It was the first time I went to Chaayos with family today.

    It took around 20min for Mr. Ishwar who tool the order. He gave 1 tea in around 5min. 2nd tea in 10min and 3rd tea we were waiting till 20min. I went to Mr. Ishwar and he was always busy on phone. Nearly 20min when we didn't received the 3rd order, so i requested to cancel the order. Seeing his behaviour he was least concerned. I came back to my seat and went again after 5min. And asked him for refund. He said ok and said to his staff member "Inko Chai bhi de de aur refund bhi". I told him i waited for more 5min when i cancelled the order, but no-one came from your staff. Finally he returned Rs 100 to me. The refund was not the point, but the time i wanted to spend with family was ruined.

    How much time should 3 tea take? And all 3 be given together or customer has to go and pick 3 times one by one?

    Seeing today's experience the other Tea companies are much better than Chaayos.


    Not a good experience with Mr. Ishwar and won't go to Chaayos Specially Sector 15, Faridabad.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply