TCL TV Complaint & Customer Care Number
Contact Us Number
Date: 10/25/2016
TCL TV Complaint & Customer Care Number
The Toll free Service helpline for customer care can be contacted at the support number mentioned above between 09.30 am to 10.00 pm Monday to Sunday.
If you have any complaints about our service or product, you can directly contact the number mentioned in the product details above. TCL Service team will get back to you on your complaints within 24 hours of your calls.
TCL TV CUSTOMER CARE:
1800 419 0622
TCL MOBILE CUSTOMER CARE:
1860 180 8877
EMAIL:
CUSTOMERCARE.INDIA@ALCATELONETOUCH.COM
Service issue | Complaint | Query | Feedback | Suggestion | Reply
t.v sound not coming by Darelli thirupathi rao:
(4 of 5)
i buy tcl 49 inch. In janury 2017 i call to customer care centre today for complaint of tv ssound not coming but no taking any action
Non installation of TV by PATIL PRADIP SHRIRAM:
(4 of 5)
Sir, I am sorry to say that I have lodged complaint No. 3996001-S for installation of TV for last 8 days. But no one is response to my repeated request. I surprised, such large company have such bad service engineers.
TV NOT WORKING by Vishakha Sharma:
(4 of 5)
Sir, i had purchased an led tv 39 inches and received through amazon on 05-09-2017 Order No 407-183596601312362 dated 31/08/2017, Invoice details GJ- SAMC-1004-1718 Dt. 31/08/17. From that day i had registered with customer care for installation and not given reference number. Till date i has not received any person to install my tv. Continuously i am doing phones to customer care and they are saying today surely it will install. I make complain to customer care they say your complain is registered our technician will be reach with 12 Hrs but no one come same thing repeated 3 times. Today customer care saying with in 48 Hrs our technician will attend your complain. TV in not sowing proper picture .
Thanks and Regards
Mahesh Sharma
DGM Engineering
Solaris Chemtech Ind. Ltd
(9909922705)
mobile complaint by Dinesh Kumar:
(4 of 5)
hamne mobile dilar se TCL560 mobile liya tha.kuchh din baad usme auto on of ki problam aa gayi hai hamne dilar se mobile ki shikayat ki to usne tcl service center bheja tha par bo nahi hua ab cumpni se uska kuchh ho sakta hai kiya
Installation by Rohit:
(4 of 5)
I bought led TV but no one came for installation
Mr by Xavier:
(4 of 5)
TCL 124.5 cm (49 inches) P2 L49P2US 4K UHD LED Smart TV (Golden)
I have read the reviews on Amazon n it’s all negative . However I would like to know about your product is really that bad. As I’m planning to buy one
Last 3 month not solve my complete by deepak sood:
(4 of 5)
Dear Tcl team
I have purchase one TCL LED 49 inch smart 49 p10. After six month I have face the problem in Tcl television LED. Led show screen lining. Last 3 month I have log a complaint in your toll free number but till date not solve my issue. your higher management person Balwant Rana & Kavita service head India ask everyday your LED will replace by company. but till date no response by company and no response by service team. everyday fake commitment in both of persons. so kindly help in my case.below mentioned my complaint number with all detail
note- i have last time write the mail if no solve my issue i am going consumer coat and file the case.
i am watting for last 3 month for this case
complete no-12786101
complete no -16008301
complete no -10767301
thanks
deepak sood
9463123453
Link problem from Jio tv by Sauvik shit:
(4 of 5)
I cannot watch live TV channels from Jio TV, I have already installed hotstar with login. Please solve this problem as soon as possible.
TCL NEW TV Installation. by Rajeshwaran.S:
(4 of 5)
Dear Sir,
We have purchase new TCL LED TV 32 Inch at 20-AUG-18.
till now installation team not reached my location.
Kindly advice.
Dealer Name: Satya Agencies
Thanks and Regards,
Rajeshwaran S.
Nxt Level,
Mobile No : 9600561269.
Poor service by santosh PRajapati:
(4 of 5)
Dear Sir,
We have purchase new TCL LED TV 32 Inch at 12-AUG-18.
till now installation team not reached my location.
Kindly advice.
tv installation by viswanathan R:
(4 of 5)
I bought 49 inches tv on Saturday.For nstalltion I have sent 3 mails and about 20 phone calls for which no reply and I did not a get a call back as I want immediate action to be taken and get a feed back pl help
9444047207
Complaints by Vetrivel:
(4 of 5)
3 days ago I buyed tcl 49 inch tcl smart TV via Croma showroom.i find some malfunctions on that tv.it shutdown suddenly,sometimes video is playing but audio was disabled.then it was hanged..then switch off the TV it will be go normal then it happens continuosly.pls do something for this.
TCL LED TV FOULTY by Rajeev kumar:
(4 of 5)
I am purchase amazon store TCL TED tv With 18 month warranty .this led tv is defective 26 july i have camp lent to TCL costumer service center.visit in TCL Engineer found foulty is pannal .but TV is display is vertical line.
thanking
Rajeev
98393030400
TCL L43P2US Replacement by Prashant Raut:
(4 of 5)
I had made a complaint on 15th sept 2019 regarding picture quality is not clear and several lines on screen. After submitting online complaint I have got complaint no IN920192279101 and saying that engineer will came with in 48 hours for attending the complaint but after 4 days engineer came for attending the complaint and says that panel not working properly so I send a request for new panel but after some days no reply from their side so I call to customer care no regarding my complaint but they said panel not available with company so on 26 sept they send for full out replacement but from 15 th sept to till date 16 th October I didn't receive any confirmation from TCL.As per my call record I had made minimum 50 to 60 call but answer is that we don't have any updates for your complaint.Now I don't have any option to make an complaint against TCL. Please take it on priority and resolve the issue ASAP
Tcl 43 inch 4k 43v500/2018 by Sanket sheth:
(4 of 5)
Called 3 times to customer care but all the time staff has given fake comittment and harass and waste my precious time and after that all still my small query was not resloved , so pls required some senior staff to intervene in to my matter and need sloution.
Regards
Sanket sheth
0909053963
43inch led TV uhd Android by Sudhakar Singh saun:
(4 of 5)
I bought a TV modelp348 through Amazon vide invoice dated29/09/19 rec'd in October 2019 I am seeing a white line on the left side of screen send your engineer to rectify it
TV LED by r l shali:
(4 of 5)
Purchased TV LE D 55 inches on 29 Sept. 2019 from HariOm Retail Pvt. Ltd K 44 Lajpat Nagar vide invoice no LN 1121/192 dated 29.9.2019. It is only four months that TV set has become non functional An engineer had visited after lodging complaint on 20.2.2020 but unfortunately he has not been able to find the exact problem and thus couldn't rectify. Very shocking at the supply of fake items by the company and also the luring the customers by dealers about the fake items. I would appreciate for the replacement of item by new one immediately. Regards
Model 43P8B 1906ajb142668a01343 by Murlidhar mehra:
(4 of 5)
Tcl 43inch tv aawaj aa rahi he lekin screen black he 9424402676 warranty period
Model 43P8B 1906ajb142668A01343 by Murlidhar mehra:
(4 of 5)
TCL tv 43 inch aawaj aa rahi he Lekin screen black aa rahi he
Model 43P8B 1906ajb142668A01343 by Murlidhar mehra:
(4 of 5)
tcl tv 43inch aawaaz aa rahi he lekin screen black aa rahi he
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