purchased a epson printer L565 all in one SLNo-VJNY002032 complain No-1873987

Epson Printer Date: 10/06/2015
i have purchased a epson printer L565 all in one SLNo-VJNY002032 on dated 29/09/2015 from a distributor (sun computer Rayagada odisha ) when we start machine(after filling ink) it display "the initial ink charging" i already give complain No-1873987 but not any action taken still the date...

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