Shein.in Customer Care Helpline Number, Complaint Email Id & Office Address
Customer Care
Date: 11/15/2017
- State : Maharashtra
- City : Mumbai
Shein.in Customer Care Helpline Number, Complaint Email Id & Office Address
What is Shein.in ?
In 2008, small group of Fashion Lover’s has taken an initiative in a name of “Shein” and since then they have crossed many hurdles to make this project a multinational brand which is operating in more than 80 countries. Recently, they have also launched there business in India also with a great variety of Female Clothes, Shoes and Accessories.
You can find any kind of fashionable clothes here which are classified under various categories such as Outerwear, Jumpsuits, Blouses, Tops, Sweatershirts, Sweater, Jacket’s, Skirt’s, Bikinis, Swimwear, Lingerie, Denim and More.
“How to Place an Order ?” Many of Indian Customer’s don’t know the answer of this question. For them we are sharing step by step process we will help them in making any purchase.
1- Select an Order and Add it to your “Shopping Bag”.
2- If your want to do more purchase than Add them also to “Shopping Bag”.
3- After that, view its “Shopping Bag” and Click on “Checkout”.
4- Than, Create your Account and Provide your Name & Full Address.
5- Choose your Payment Method within PayeTim, Debit Card, Credit Card, Paypal and Cash on Delivery.
6- Select the option whether you want to Add “Shipping Insurance” or Not.
7- In the End, Click on Place Order and After that you will receive a “Verification Code”.
Shein.in Customer Care Helpline Number
After following all above step’s you are done and your order will be placed. It will take maximum 13 to 15 day’s to deliver the shipment.
Customer’s those want to do any kind of inquiry or complaint than please use there Chat Service & Email Address Support because right now they don’t have any customer care number.
Shein.in Customer Care Complaint Email Address- offline@shein.com
Those who want to know anything regarding there Order, Return, Refund, Shipment Timing and More. Than, please use there “E-Mail”. You can also use it for your valuable Feedback & Suggestion.
Shein.in Customer Care Helpline Number- Not Available
We are very sorry to tell you that right now they don’t have any kind of contact number which can be used in case of emergency. Instead of that you can use there “24 Hours Live Chat Service” where you can ask anything.
How to Use 24 Hours Live Chat Service ?
1- Open its Official Website.
2- On Top Right Cornet, You will see “Online Help” Button.
3- Under that you will see a “Online Help” Button, Click on that.
4- One Dialogue Box will Open and there Click on “Manual Service”.
5- Than, Enter your Name and Email Address.
6- In Few Minutes, there Online Representative will be connected to you.
Shein.in Return Office Address-
SIE C/O SHEIN
No.1-3, A Wing, Ground Floor,
Classique Center,Near Paper Box
Andheri East, Mumbai 400093
Office Contact Number- 7045033574
Those customer’s who want to return there product than they should courier back the packet to the above address and the refund will be credited to your “Shein Wallet” if you had used “Cash on Delivery”. Those who has used any of the Card’s than the amount will be refunded to there respective “Debit/Credit Card”.
Customer’s can also create a “Ticket” for there Problem’s & Complaint’s. Just visit the below Link where you could find all step’s which help you in creating a Ticket.
Mobile Application– Customer’s can also use there “App” for the easy purchase and other activity. Application can be downloaded from there Official Website. Available on iOS and Android Store Only.
For More Contact Information, Pleas visit there “Contact Us” Page.
To avoid waiting please visit there “Frequently Asked Question (FAQ)” page where you will find answer’s of all commonly asked question’s by the Customer’s.
Note- Keep in Mind, that the following items cannot be returned or exchanged.
Bodysuits, Lingerie & Sleepwear, Swimwear, Jewelry, and Accessories (except scarves, bags, and mermaid blankets).
Service issue | Complaint | Query | Feedback | Suggestion | Reply
Return my order by Monika gupta:
(4 of 5)
Quality not good thats why i returned my cloths...all custmer care no are switched off....
issue by HELEN:
(4 of 5)
i am not able to order cash on delevery.this is my first time order.i cant able to go cash on delevery
oder not recieved by kirti garg:
(4 of 5)
My oder is not received as I got the msg that it has been shipped but I don't get any oder
Return my package by Shradha umrao:
(4 of 5)
I booked 6 products but im not sertify with some product.. I booked
1*cat print sweatshirt
1*contrast sleeve and hooded sweatshirt with kanga
1*pearl beaded knot front tee
I Don't like products fiber. Product fiber is too low quality..
Please return it and give my money back please
ORDER STATUS by Chanty Felly:
(4 of 5)
I'm kindly requesting to know which day should I expect my oder phk25352
Cloths of infertirity quality by Teju:
(4 of 5)
I have order the cloths which are not good at quality, having bog big holes to cloths. want to retrun
Mr by Alok Kumar:
(4 of 5)
1. I have returned a item which is purchased from your online shopping on 04 Se 2018. Order ID 2894352E09032220. Cost - Rs 1229/-
2. You are requested to refund my above amount as early possible and intimate status.
3. My banker details are as under-
(a). Acct No- 11255383343
(b) Bank Name - SBI
(c). Br name - SBI, Bihta,Patna.
(d). IFSC. - SBIN0001217
3. Returned receipt is enclosed herewith.
Please intimate status. When I received the refund amount.
Show quoted text
Food and beverage executive by Praveen Rawat:
(4 of 5)
My order Is not dispatch till its 4,5day back I order 2 girls dresses my order no. Is ZYY34594 please tell me when is supposed to be delivered...
Thanks,
Need help by Pari sonowal:
(4 of 5)
I have order an item no. HLC35796
But by mistakenly clicked the CONFIRM ORDER button
Now I have received an email as my order has been delivered.
Please help.
I have not received the order yet
About refund by Ashutosh Kumar:
(4 of 5)
Sir I didn't got any call or message from you.
After returning the product it's about seven days ago...
Shipment missing by Jeeney:
(4 of 5)
I placed round metal frame women fancy mirror glass for RS.442.i wanted to know whether it is shipped or cancelled.ifcancelled,I dinot get refund.pls reply back.
by Katlego Morukhu:
(4 of 5)
I've paid for the R35 for the shein gift card of 8500 and I don't know what happened to it
Service issue | Complaint | Query | Feedback | Suggestion | Reply