Complaints

  • gas
    vipat paswan on 2014-11-12 19:16:06

    mera gas mere house pe delivery nahi hota hai oua gaswale full gas nahi deta hai

  • suppying Gas Cylinders to others against my consumer number
    Gagan Verma on 2015-01-16 18:49:00

    Sona Gas Enterprises has been supplying Gas Cylinders to others against my consumer number: 24523.

    Details of the last Two Cash Memos raised against my consumer number are:

    1. 3000298830 dated 11/01/2015 and
    2. 3000310741 dated 16/01/2015

    Kindly have this checked on priority failing which I will escalate the matter to Vigilance office of Indian Oil Corporation copying the Delhi State Office of Indian Oil Corporation on 19/01/2015.

    Regards,

    Gagan Verma
    consumer number 24523.

  • refill not delivered yet
    deepak kumar on 2015-02-02 16:17:28

    my self deepak kumar have a consumer no. 37899, i have booked a refill on 14/01/15 but till date refill is not delivered and i am not able to find the current situation, sona enterprises phone not attending any body

  • refill not delivered yet
    Ramesh Chandra Lenka on 2015-02-06 14:31:40

    Sona Gas Enterprises has been supplying Gas Cylinders to others against my consumer number: 46907.

    Details of the last one Cash Memos raised against my consumer number :

    1. 3000346783 dated 06/02/2015 and


    Kindly have this checked on priority failing which I will escalate the matter to Vigilance office of Indian Oil Corporation copying the Delhi State Office of Indian Oil Corporation on 24/01/2015.

    Regards,

    Ramesh Chandra Lenka
    consumer number 46907.

  • Gas Cylinder not yet deliverd
    Jayanandan on 2015-02-18 18:04:41

    Booked on 3rd Feb 2015 but not delivered the same till date.
    Booking No. 587617 dt. 3/02/2015

  • Gas Delivery nahi hui
    Ashutosh Bajpai on 2015-02-19 10:56:13

    My Consumer no is 19066
    booked the Gas on 3rd Feb. by IOC no
    Got the SMS that Bill Generated on 11 Feb, 2015 Vide no 3000355863.

    till time not delivered. also submitted by AAdhar no and Bank Details but till time not updation and payment received

  • refill not delivered yet
    somdutt on 2015-02-19 11:03:54

    my self deepak kumar have a consumer no. 36087, i have booked a refill on 27/01/15 but till date refill is not delivered and i am not able to find the current situation, sona enterprises phone not attending any body. Cash memo generated on 3000340426 dt 02.02.15.
    Please look forward in this matter soon.

  • refill not delivered yet
    somdutt on 2015-02-21 14:24:17

    my self deepak kumar have a consumer no. 36087, i have booked a refill on 27/01/15 but till date refill is not delivered and i am not able to find the current situation, sona enterprises phone not attending any body.
    Cash Memo generated on 02/02/2015 cash memo no- 3000340426

  • supply of gas
    ARCHANA on 2015-02-22 08:53:37

    my consumer no is 14399809.I have booked my LPG on 22 january but yet i did not get it.Even i went to the distributor office but they did not response.the service of this distributor is very bad.

  • no info
    mota singh on 2015-02-22 10:21:52

    I booked my cylinder on 28/02/2015 ..I'm still waiting for my cylinder... And no body taking my calls in ur customer care

  • Not deliver the refill cylinder after 10 days of booking.
    Raj kumar chawla on 2015-02-24 12:15:55

    Dear sir,
    Sub:--- Not deliver the refill cylinder after 10 days of booking.


    As per your record , web booking as on 15 th feb 2015 and

    I have not received a delivery till today on 24 Feb 2015.

    .

    so please the correct my account & deliver my cylinder as early as possible.



    Name R.K.Chawla
    H.No. 47 new mangla puri
    New delhi 110030
    R.k.chawla.
    Cons.no.10346

    cc--anjha

    sknigam

    sknigam@indianoil.i

  • got a deliver sms but not received any gas cylinder so far
    Lukdam Bojir on 2015-02-24 13:42:13

    Hi,

    i had booked for gas refilled on 5th Feb 2015 and got a sms on 20th Feb 2015 as cash memo 3000369729 generated for booking no..589041 and saying that gas will be deliver shortly and again on the same day got one more sms saying that dear indane customer, cylinder has been delivered against your refill booking with cash memo 3000369729 but still i didn't received the cylinder so far.

    kindly look into this in urgent basis.

    Regards
    Lukdam:9871827133

  • booked cylinder not received yet
    vikas kumar on 2015-02-26 13:38:18

    I booked filled gas cylinder on date 16 Feb 2015 got massage reference no. 596034 at7:23am but till today I am waiting for cylinder . previously same problem occurred . I had to buy a cylinder at market rate due to late delivery . this time situation is same .who is responsible for delay? What is use of subsidy if such delay occur regularly? Kindly solve the problem my contact no- 8287187640 ; 8802182609

  • Refill not delievered - 588895
    jaivindra Singh on 2015-02-26 16:01:08

    Hi,

    I booked for gas refill on 5th Feb 2015 and got a message on 20th Feb 2015 with a cash memo 3000369712 generated for booking no..588895 and saying that gas will be deliver shortly.Again on the same day got one more sms saying that cylinder has been delivered against your refill booking with cash memo 3000369712 but I haven't received the cylinder so far.How to go about it ?

    kindly look into this in urgent basis.

  • RefilI not delivered
    S.S.Gahlawat on 2015-02-26 16:55:26

    Dear Sir,
    I booked a refill on 04.02.2015 through IV RS vide ref no. 588781 and cash memo no. 3000356371 generated on 11.02.2015.Further again on 25.02.2015 another cash memo no. 3000377062 generated. But the refill not delivered.It has happened in past too. While my aadhar card is already linked with bank & gas agency as I was getting gas subsidy in past too.
    Kindly look into the matter and resolve.
    Consumer No. 41518.

  • NON delivery of Refill
    S.S.Gahlawat on 2015-02-26 17:25:15

    Dear Sir,
    I booked a refill on 04.02.2015through IVRS and ref no.588781.A cash memo no 3000356371 generated on 11.02.2015. further again on 25.02.2015 another cash memo no 3000356371 generated.But refill has not yet delivered.While my aadhar card is already linked with bank& gas agency as I have received gas subsidy in past.
    Kindly look into the matter.
    Consumer no. 41518

  • Cylinder not delivered
    Prakash Rani on 2015-02-27 12:30:35

    Hi,
    I had booked a refil on 20th of this month, received an sms stating my ref no.598696 and booking for refil is registered still I hv nt received cylinder. Last mth also i booked an refil bt nt received cylinder at my place.Kindly look into this matter on urgent basis. Also revert me back stating wat u guys r doing for these issues.
    Looking forward for ur prompt rpy otherwise i wil file a complain against u on consumer court.
    My cust no.38219
    Mob no. 9650256661

  • booked cylinder not received
    Capt S Mannan on 2015-03-03 08:07:44

    I booked a cylinder through IVRS and got the reference number 599239 and the cash memo number 3000381739. And then on the night of 26th February I get an SMS that it has been delivered, though I am yet to receive the gas cylinder.

  • non delivery of GAS cylender-consumer no. 26055
    sukhbir SIngh on 2015-03-03 10:44:50

    Dear ,
    My GAs cylinder has not delivered since last 20 days where as SMS confirming the cylinder delivery please look into it and arrange the gas delivery immediately as I do not have gas Today .

    Sukhbir SIngh Gobind Sadan
    Consumer No.26055

  • Delay in cylinder delivery
    Dayawati on 2015-03-10 15:41:53

    Dear Sir,

    I have not been experienced such delay since I got my connection. last month I had booked my cylinder but after a month waiting my request cancelled and no cylinder delivered. You can understand how it is difficult to manage one month without a gas cylinder I again booked the cylinder on 25th Feb 2015 but still waiting for cylinder. My connection No. is 18653. Please expedite and send the cylinder as soon as possible. Thanks for your continuous support.

    Best Reagards,

    Dayawati

  • subsity
    neeraj tyagi on 2015-03-21 14:43:55

    my subsity are not transfer from last two month

  • gas not evince since received
    shambhu nath choudhary on 2015-03-22 14:55:16

    one month gone i am not received my gas plstransfer my account to baljeet nagar near west patel nagar my consumer no is 40466

  • Agent itself book the cylinder not received
    Dhanalakshmi on 2015-03-24 16:18:00

    Hi

    On 21.03.2015 i have received the SMS. Cash memo generated, but i did not booked the Cylinder. Agency itself Book the cylinder and 24.03.2015 I have received another SMS it has been delivered, But i did not received.

    This is totally illegal activity by agencies.

  • non delivery and illegal auto booking
    neelabh on 2015-03-28 08:28:13

    My GAs cylinder has not delivered though received a message saying delived with cash memo number.

    Also in the past agency book cylinder on my behalf and I have never booked it

  • gas cylinder not delivered
    DINESH VERMA on 2015-04-09 12:47:36

    Dear Sir

    we have booking the gas cylinder dates-22/03/2015 but gas cylinder is not delivered yet time.
    our consumer no-CX5340461 BOOKING NO-617730

    Rgs

    Dinesh Verma
    9958102835

  • gase not recieve
    Vinod Rawat on 2015-04-20 14:34:56

    Consumer no.52576 Sir my name is vinod kumar

  • LPG CYLINDER BOOKED ,CYLINDER NOT DELIVERED
    DEBASIS MISHRA on 2015-04-30 14:16:18

    SIR I BOOKED A CYLINDER ON 3 RD OF fEB BUT DID NOT GET.AGAIN I BOOKED NOT YET GET.

    PL SEND ME AS SOON AS POSSIBLE

  • Gas Cylinder not delivered
    Rajkumar mandal on 2015-06-29 09:22:38

    Hi,

    we have booking the gas cylinder dates-18/06/2015 but gas cylinder is not delivered yet time.
    our consumer no-CX17143410 BOOKING CASE MAMO NO-3000091047

    Regards

    Rajkumar
    9717828948,9015512293

  • Unwanted Booking of LPG Cylinder
    Yogesh Rawat on 2015-07-20 16:32:18

    Dear Sir,


    I am a LPG consumer since last 3 years, my Consumer No. 46131. I got a message on my registered mobile no. on 17/07/2015 that Cash memo 3000118060 generated for my booking no. 200087551 shall deliver shortly (Time 1:49 PM) and same cylinder has been delivered at time 1:51 PM on same day.These messages are from IOCL without any prior booking.
    These kind of messages I am generally getting but same booking has been cancelled immediately may cause any technical error, but it was very surprise for me that first time I got message that cylinder has been delivered and again surprised today, I got message from my bank that my account is credited Rs. 190.68 Info: IOC Ref No 3000118060.

    I again would like to inform that I never made this booking and I never received cylinder against this booking. This booking indicating that your agency has been delivered this cylinder to some other consumer, please clarify me on this error and how this subsidizes cylinder i will receive back to my booking id.

    An earlier response will highly appreciated


    Thanks

    Yogesh Rawat
    Contact No. - 9891770146
    IOCL consumer No. - 46131

  • New conction my home delvery
    Ranjeet on 2015-07-29 18:12:30

    Mera gar pe delty nehi ho rehi

  • regarding booking of gas cylinder
    Satyendra Chandra Das on 2015-08-14 17:39:09

    I have received a message in my registered mobile no.9818825299 on 12.8.2015 (Wednesday) informing me cash memo 3000149882 generated for booking no.2000112130 , shall be delivered shortly. At the time of refill delivery insist for demonstration of weight of cyl. This is a false message. I have not booked any gas cylinder in this current month. Please ensure this properly.
    (S.C. Das)

  • less lpg quantity
    balai lal manna on 2015-08-19 03:03:24

    I m constantly receiving 5-6 kg less lpg in the cylinders and the delivery man does not change the cylinder even after complaining..i request you to change my cylinder and deliver the right quantity without stealing our right to have the right quantity

  • non delivery if cylinder
    shyamvir singh on 2015-08-19 13:57:46

    Sir i have booked gas cyclinder under consumer nn49335 but cylinder not delivered

  • Cylinder Still Not Delivered
    ANJU on 2015-09-07 10:28:00

    I have booked cylinder one week ago against consumer no CX26137221 but cylinder Still not delivered so kindly arrange solution on priority.

  • Not able to book my gas
    Karan Jeet Rana on 2015-10-27 23:17:20

    I got a new connection from Sona Enterprises vasant kunj and submitted giveup form a month back at the agency, inspite of all these formality I am not able to book my cylinder. Suggest to take strong action against the Sona Enterprises and staff are useless

  • Cylinder not delivered from last 1 week
    Ravi Kant on 2016-08-03 10:07:15

    Dear Sona Head Manager,
    I have booked cylinder one week ago against consumer no CX17089627 but cylinder Still not delivered so kindly arrange solution on priority.

  • very bad service
    rahul on 2016-08-06 11:26:33

    I booked my cylinder and ., It has not delivered and when I trying to call their customer service helpline they not picking up the phone ..

  • GAS CYLINDER NOT DELIVERED
    Sagar Kumar Das on 2016-10-11 13:57:36

    Dear Sir,
    I have booking the gas cylinder on date -04/10/2016 but gas cylinder is not delivered yet time.
    our consumer no-CX14461960 BOOKING CASE MAMO NO-3000

  • GAS CYLINDER NOT DELIVERED
    Sagar Kumar Das on 2016-10-11 14:05:51

    Dear Sir,
    I have booking the gas cylinder on date - 04/10 /2016 but gas cylinder is not delivered yet time.also not pick the call customer care represent.

    our consumer no-CX14461960 BOOKING CASE MAMO NO-3000231233

    Regards

    Sagar Kumar Das

  • REGARDING DEDUCTION AMOUNT
    ANAND SINGH on 2017-01-16 16:45:53

    Dear Sir/Madam,

    I have booked the LPG cylender on date 12 Jan 2017.yesterday online payment through net banking but i received the message from IOCL made online payment transfer amount of Rs.580/- from my account, and i received the mesaage from my bank your amount debited of Rs.598.42/-, refund extra cut amount of Rs.18.42/- in my given account

    So please let me know the differences as this amount is deducted for LPG booking only.

    Your kind coopeartion is apprecited.

    Thanks & Regards,
    Anand Singh Rawat
    Mobile: 8130913214

  • REGARDING DEDUCTION AMOUNT
    Anand Singh on 2017-01-16 16:48:15

    Dear Sir/Madam,

    I have booked the LPG cylender on date 12/01/2017 online payment through net banking but i received the message from IOCL made online payment transfer amount of Rs.580/- from my account, and i received the mesaage from my bank your amount debited of Rs.598.42/-, refund extra cut amount of Rs.18.42/- in my given account

    So please let me know the differences as this amount is deducted for LPG booking only.

    Your kind coopeartion is apprecited.

    Thanks & Regards,
    Anand Singh Rawat
    Mobile: 8130913214

  • extra amount cut rs.1000/-
    rajesh on 2017-02-25 14:11:04

    PLEASE PROVIDE ME EXTRA CUT AMOUNT RS.-1000/-TIME OF RECAHGE SO PLEASE HELP ME ON PRIORITY BASIS



    MY MOBILE NO.8130913214

  • extra amount cut rs.1000/-
    rajesh on 2017-02-25 14:46:41

    PLEASE PROVIDE ME EXTRA CUT AMOUNT RS.-1000/-TIME OF booking SO PLEASE HELP ME ON PRIORITY BASIS

    so please help me

    my mobile no.8130913214

  • rs.500 amount cut in hp gas booking
    rajesh on 2017-02-25 17:10:41

    please solved my problem anyhow refund my extra cut amount cash memo 71193250000

    mobile no.8130913214

  • 15000/- cut from icici bank
    Raju Mandal on 2017-02-27 11:00:24

    dear sir,

    please provide me cut amount of 15000/- from icice bank


    raju mandal

    9891277513

  • 15000/- cut from icice bank
    raju mandal on 2017-02-27 11:02:05

    dear sir,

    please provide me cut amount of 15000/- from icice bank


    raju mandal

    9891277513

  • 500 amount extra cut by gas agency
    girish on 2017-02-27 11:13:23

    please solved my problem anyhow refund my extra cut amount cash memo 71193250000

    mobile no.8130913214

  • cut amount in recharge
    Rajesh on 2017-02-28 13:27:22

    please refund my cut amount in recharge of rs 500/-


    mobile-9971349155

  • RS.600/- AMOUNT CUT IN GAS AGENCY
    neeraj on 2017-02-28 13:35:06

    DEAR SIR,

    PLEASE REFUND MY EXTRA CUT AMOUNT IN RS.600/- FROM AGENCY


    MOBILE-8130913214

  • cut amount of 15000/- from icice bank
    RAJU MANDAL on 2017-02-28 13:36:56

    dear sir,

    please provide me cut amount of 15000/- from icice bank


    raju mandal

    9891277513