Complaints

  • mb
    subhash kr. mandal on 2015-05-12 11:39:27

    Data

  • net pack problem
    b.k.thakur on 2015-08-26 11:33:19

    sir my m.no.9801462059 in 2g con. when i charge rs.53 get. 14 days validity message. last 3times only get onely on week validity. pl. check & 0BLIGE ME.

  • TOWER
    MD GALIB ANSARI on 2016-12-16 15:53:29

    Sir hamare yaha tower nahi laga hai airtel ka plz help chatra jharkhand me rajpur gawn me plz help

  • Complaint regarding Airtel offer not received when paid for the service
    Vishnu Maskara on 2017-01-11 17:17:41

    Dear sir,

    My mobile number is 7294086827. Looking at the offer in airtel apps for above number we recharged on 7th Jan, 2017 with airtel apps for Rs 250, where in apps there was offer of Rs 250 in main account and 3GB data for 28 days.
    We received only Rs 250 in main account.
    We made call for many times in customer care but they are just delaying the process.

    Please help me out.

  • request
    pavan kumar on 2017-02-06 15:47:42

    Sir i am pavan kumar mob. No. 9593282458 vodafone West bangal ko MNP port airtel bihar m DTD 08/12/2016 ko kiya gaya tha lekin abhi tak airtel sim m network nahi aya h lagatar 2 month se roj customer care ko phone karke pareshan ho gaya hu roj 24 hours ka samay deta h to please aap se request h ki jald se mera no. chalu kara dijiyega please please please please please please......

  • Network issue
    Anil Sharma on 2017-06-13 22:32:45

    Dear team
    I am suffering last 2 days of network issue and I have try to call to but call not connect and showing in cellular network not available
    Plz do the need full

    Thanks & regard
    Anil sharma
    9204883991
    Bhagalpur

  • Incorrect billing
    Niraj Kumar Verma on 2017-07-22 18:42:48

    This is pending for resolution.

    From: 121@airtel.com [mailto:121@airtel.com]
    Sent: Thursday, July 20, 2017 10:18 AM
    To: nkverma@sisindia.com
    Subject: RE: [|BAL|Ref50946949|] 9334217032

    Dear Niraj Kumar Verma,
    Greetings from Airtel!
    This is in reference to the email regarding billing issue for your Airtel mobile number 9334217032.
    I have enclosed the bill dated 12/07/2017 for your reference. To address your current concern, I have raised a complaint regarding the call charges in the child number issue with the relevant team. For your reference, the Unique Service Request number is 77906940. Our team will contact you by26/07/2017 with an update on your concern.
    Thanks for reaching out to us.
    Best Regards
    $USER NAME$
    Service Specialist
    Airtel - The Fastest Network

  • mobile no. 7310946851 not working
    AMAR NATH TRIPATHI on 2017-07-25 19:33:31

    I obtained above mobile no. 7310946851 at Dehradun while I was employed there. After leaving job at Dehradun, I shifted to my permanent place at Dhanbad, Jharkhand.
    I applied for MNP of above number in Jharkhand which was done by Airtel in 2016. However, above number was deactivated by Airtel without any notice to me. I tried to get above number activated but no one helped.
    Please let me know, how can I get above number activated? My one of the bank account is linked to above number and I am finding helpless.
    Hope to get response from your end.
    Regards

  • Re-activation of no. 7310946851
    Amar Nath Tripathi on 2017-07-25 19:47:00

    How to re-activate above no. which has been de-activated by airtel?
    Please guide.

  • tower installation
    Rahul Rai on 2017-07-28 20:18:20

    I have big roof top & want to Airtel 4G tower installation for better network in my area.

    Rahul Rai
    8521326349
    7909085575
    S/o- Bishundeo Rai
    Vill- Nawadih, po- Chatro,
    Ps- Deori, Dist- Giridih (Jharkhand)

  • MD ainul hodo on 2017-07-29 23:54:14

    Sir mare village me ek v tower nahi hai Kay aap tower lagaye please calling me my number 9123496191okk

  • Mr. Pranjal Bora
    Pranjal Bora on 2017-08-04 12:13:00

    Tower installation

  • Mr.Pranjal Bora
    Pranjal Bora on 2017-08-04 12:17:52

    No network coverage in this area.
    I am interested to tower installertion at my residence .

  • Mr.Pranjal Bora
    Pranjal Bora on 2017-08-04 12:23:44

    Dear Sir,
    I am interested to tower installation at my residence area.
    My address are below attached
    Pranjal Bora
    C/O- Lt Kamal Bora
    Vill- Harbor
    PO- Hatbor
    Dist- Nagaon,Assam
    Pin-up 782136

  • Network break
    Nadeem sarwar on 2017-08-09 12:28:34

    Good after noon sir/ mam
    Main kafi Dino se Airtel ka sim use kar Raha hoon Lekin hamein abtak koi khas average network nahin mil pati hai.bahut bar maine Airtel customer care se request aur online complaint ki koi result nahin paaya main aapko bhi last bar problem Bata Dena chahta hoon jab kisi se baat karte hain to baat break ho jati hai 4G/3G ki baat hi bahut door hai Kam se Kam hamein baat karne ke 2G network nahin mil pati aur internet chalane ki baat hi paida nahin ho pati maine aapke network ka paper,poster,TV,radio, me bahut Suna Lekin hamein acchi trah se aapke network aukat Ko dekh Liya kewal hamere idhar to saaf network weak hai par Jahan network hai wahan par internet speed nahin chal pati 4kbps 10kbps 20kbps highest 60kbps hai hamein pata hai Airtel kafi aage hai hamare location par thori bhi nahin jab aapka aur San network se compair karoon to we kafi hi nahi bahut acchi / strong hai ek line mei kahoon to Main aapka networking web mein jagah-jagah cancer hai thanks agar aaptak complain jaati hai to mujse contact kare no.9110939124 ya e-mail Karen : sarwarkhwajanadeem@gmail.com

  • Wrong data entry
    Sarvesh on 2017-08-19 16:41:09

    Sir
    Mera naam sarvesh hai,Mera 9931705872,9955105252 in dono no. Ka aadhar link Kiya 16/6/2017 ko 6no ka...jisme jn do no. PE naam Galt kr Diya aap ke data entry Karne walo ne..jiske karn naam miss match hoga replace v nahi ho payega...aap please mujhe help kre.
    1.me Anita shonit Hona Chahiye...kr nahi Hona chahiye
    2.ramendra panjiyara Hona Chahiye bs....Kumar nahi Hona chahiye...
    Aadhar no 886201993159...892697599308
    Resolved kre please
    Coll me.9631892293

  • Airtel payment bank
    Sarvendra kumar on 2017-09-25 09:33:17

    My airtel payment bank blocked please unblock not for money transfer but long time

  • Airtel payment bank
    Sarvendra kumar on 2017-09-27 10:08:02

    Dear sir my airtel payment bank blocked please unblock not money to transfer the long time not resolve but customers care and call disconnected

  • mr
    manoj kumar on 2017-10-13 11:47:59

    I have received an sms on my mob no - 8809048037 on 09.10.2017 that the plan of rs 199 for unlimited calling for one month. so i have recharged my no to the plan 199 but i havent got service as per sms and my call charges deducted from my main account. kindly look into the matter & do the needful asap.

  • Network Problem
    MOhammad Asif Khan on 2017-11-15 18:50:04

    Dear Sir,

    we are suffering network since last 4-5 month.

    Location & address

    vill+ PO - MURAR PUR
    PS- JANTA BAZAR, SARAN

    Please look the matter

  • Rahul kumar on 2017-11-16 23:14:09

    Issue regarding my previous bill of Dec to June against which the company has charges extra usage charge for SMS which was 100sms free per month...
    Yet the issue is not settled and I'm now not satisfied with your service because you are just making fraud to the costomer...

  • Sanjay paswan on 2017-11-22 16:01:20

    Mob.no 9931644408 ko band kar diya gya hai.sir aapse aagrh ise chalu kar dijiye.

  • Port issue in airtel
    Ranglal kumar singh on 2017-12-23 11:48:36

    Hi sir, I went to your airtel office regarding bsnl to port airtel number. But your airtel office , devi mata mandir, ramna not doing . they are saying we are not doing now as a day , come after 10 days . your airtel officer name are sarika , prasant.

    Regards
    Ranglal singh
    9500176506

  • mobile number close by company
    ved prakash on 2017-12-28 17:56:15

    My mobile is 7294026996 .my number closed by airtel company. I want to know why reason number closed

  • Complain of balance
    Pushkar on 2018-02-05 20:18:13

    Mere account mobile no.9576714267 se Rs.90 kaat liye gaye hai 1febuary ko.

  • Call history
    Ramprakash on 2018-02-11 15:50:01

    Sir.
    What is process to taken call history

  • Frode case
    Bhumesh on 2018-02-22 14:39:45

    Sir,mai ek army ka sepoy hu mujhe customer Care center se saurab ne pH kya ki app ka no prize ke lye select hua hai surab ka no 8002894885 hai is ne hum see 200000,two lakhs dhire dhire jama Kawa liye phir Hume s k maothra ka no de dya no.8002112833 Hai inone 180000 one lakh eighty thousand leliye iss need bank manager ka no 8292112833 de Diya is ne 20000 twenty thousand leliye is ne rbi officer ka no diya Upender Sharma and Puja Kumari no.9135864232 and $#Saroj no8873007336

  • Frode case
    Bhumesh on 2018-02-22 15:29:39

    Sir main ek army ka sepoy hu sir mere pass customer care service Saurabh ka ph Aya that ph no 8002894885 ki app ka no prize ke liye select hua hai iss ne hame dho ka no diya 1 Agarwal ph no 7762063858 & 2 Salender ph no 9162277594 mane in see bat ki fir saurab ne humse dhre dhre 200000 Two Lakhs alag alag account me jama karwaliya bad me iss ne S K Malothra ka no de kar kha ki app ki file in ke pass hai ph no 8002112833 hai iss ne ham se 180000 one lakh eighty thousand game karwae iaa me bad is ne kha ki bank manager ka phone ayega pnone no 8292325220 iss ne 20000 twenty thousand jama karwaliya iss ne kha ki RBI see phone ayega phone no 8420298717 Name Upender Sharma & Puja Kumari phone no 9135864232 & Saroj phone no 8873007336 in Tino ne milkar ham se 312500 Three lakh twelve thousand five hundred jama karwaliya bad me kha ki app ka Kam S K Malothra hi karege phir iss ne 12500 Twelve thousand five hundred jama karwaliya phir iss ne kha ki Saurav hi app ka Kam karega phir Saurabh ne 17200 Seventeen thousand two hundred jama karwaliya aaj 22022018 ko phir see bola ki 14500 Fourteen thousand five hundred jama kar do to app ka Chque Jo ki 702000 Seven lakhs Two thousand ka hai app keeps account me dal denge nahi to cgaque Airtel company ko uppas ho gayega Sir mane bank se 650000 Six lakhs fifty thousand ka loan let kar in San ko paise Diya main appne bachho ki fee Tak nahi bhar pa rahahu sir mere pass sare account no hai Jin me hamne paise jama kare the sir please helping me sir nahi to mare pass mane ke alawa koi aur rashta nahi hai

  • my sim problem
    Mahendra kumar das on 2018-03-30 15:47:10

    Dear sir,
    My mobile no. 7782909599 not services calling Tower ok. My other set sim change not working checked.
    Last recharge 179
    Please cheak my sim number active
    Thanks

  • Network problem
    Anoj kumar on 2018-04-07 16:43:15

    Sir Mere area me bahut hi jayada network problem hai 2 months se net thik se chal hi nahi raha maine 198 help line number per bhi call ki par kuchh bhi nahi hua,
    Mera daily ka internet pack company ke paas Chali Jati Hai,
    Please sir mera daily internet pack mat katiye internet sahi na hone ki wajah se main nahi chala pata please sir, please sir

  • Indoo coverage weak 3g 4g no coverage
    Arun kumar on 2018-04-13 00:11:29

    Arun kumar village mahsoni post kajra ditiric lakhisarai mobile number 9931772874 9931369055

  • Airtel retailer
    Gulam Sarwar Alam on 2018-04-18 11:03:46

    Dear/sir, I want to draw your attention towards no supply of biometric scanner for fingerprint as for sim activation as well as reverification.since last 8 to 10 months repeatedly I am asking TM for the same.in the mean time my hawker supply one used scanner ,it was giving always problem,so I returned,now he supplied one new biometric and asking to pay Rs 1500.iam thinking that it is from the Airtel company, so you please check that actually it is provided by the company or he managed from where else.Reailer name Gulam Sarwar Alam,Dumka,Jharkhand.

  • internet problem
    dileep Kumar on 2018-05-07 21:05:38

    Dear ser/madam
    My problem any browser open karne per Airtel home page open ho raha hai.
    But I am four times bat kiye 198 officer & senior officer problem not solved.
    My mobile no. 9835334360 hai
    Giska screen shot photos attached but not dismiss/ dislike not options available.




    Thanks
    Dileep Kumar
    9835334360

  • Network problem.
    Md Imdadur Rahman on 2018-05-22 15:08:20

    Dear sir/mam.
    May home network is verry bad.
    Plz check problem in my area.

    Add Mal godam road simri bakhtiyarpur distt Saharsa Bihar pin 852127

  • Rakesh kumar on 2018-06-09 05:56:16

    Airtel company se mai bahut Dino se jura hoo mujhe eska servies bahut aachha laga lekin ab lagta hai airtel ki income kam ho gaya hai Jo costumer ke paisa bar bar kat Liya ja raha hai kisi kisi service ke naam pe aur costumer care se bat karne ke liye bahut samay dena par raha hai aur uska bhi charge le rahi hai, Jay ho airtel lootate raho hamlog to murkh hai na, mera 120 aur 35 rupya uda diya sab aaplogo ke hath me hai, mujhe aapke answer ka intjar rahega please aap hamari bato ko upar ke officer tak pahuchaye?

  • Network problem
    Nirmal Kumar on 2018-07-11 16:45:11

    Dear sir/Mam.
    This is to inform you that airtel network problem is there in our area. The area pin code is 853202 and my mobile number is 986803373. The problem is for the long time since more than 15 days. It is not possible to get in touch with the customer care. Please let me know to whom should I contact. So that the problem is solved. Some times I feel the airtel is cheating us.

  • complain regarding twice recharge
    jitendra pathak on 2018-07-16 14:23:14

    MY PREPAID AIRTEL NO. 9304859614 HAS BEEN RECHARGED TWICE WITH RS 399 ON 13 & 14 JULY 2018 VIA AIRTEL APP. IT IS REQUESTED TO REFUND THE MONEY IN MY WALLET.

  • Network problume
    Sumit kumar singh on 2018-07-28 20:42:01

    Bhnha01 bhavangama airtel tower is very bad condatation. Please correction this tower network.

  • Regarding network problem my another number 9523343356
    Himadri Sekh Chatterjee on 2018-07-29 12:36:54

    Dear Sir,
    My another number 9523343356,I am facing heavily network problem approx 3 months. Kindly shortout this problem , either I am bound portout this company.
    Thanks & Regards
    Himadri Sekher Chatterjee

  • complaints
    vikash kumar on 2018-08-18 13:56:15

    Sir hamare yahan net bahut hi slow chalti hain 3G speeds 5 se 12kbps hi speed deti hain or 4G speed 15 se 30kbps deti hain. Agar yahi speed chalegi or thik nahi kar sakte ho to ap apni company ko band kar dijiye qki hamare jaise public ka money west ho raha hain. Or hamare yaha 10 month se ye problem hain or kitni bar complain bhi kar chuke hain phir bhi solution nahi hua.

    Adress AT+PO barhait bazar
    District sahebganj
    State jharkhand
    Pine 816102

  • Ray
    ROHIT on 2018-08-26 11:46:40

    Mai.airtel navratna retailer hu mera mirtra app me Sim swap ka option nahi aaraha hai sir pleas..Raj video Aurangabad 824101.lapu.no..9631382834

  • e recharge related
    kaushal kumar on 2018-09-04 13:57:34

    kindly support us to for e recharge vendor sim. on can help me out of this matter from airtel side.
    kindly contact to me at 8651865271

  • Regards installation 4G dishanteena on my roof.
    Kaushal Kishore on 2018-09-05 18:00:44

    Some Rahul Srivastava From Laknow U.P. negotiating with for 4G antenna installation for Airtel Company.This person is real incharge of that department or he is fake.

  • Satyendra on 2018-09-28 22:06:56

    Mera mobile phone par 100MB available tha but my man balance cut please refund my amount

  • Suffering in 2 years big problems...No aur response in your company.
    Sanjay upadhyay on 2018-09-30 10:42:23

    Hii..

    Pichale 2 years se mai lagbhag 200 time Customer care ko apna problem. Bata chuka hu.patAa nahi kitni baar complain kar chuka hu but aajtak aapke dwara koi v response nahi hai. Na tho hamare net chalata hai na hi baat kar sakta hu. Tho ye hindi ka fastest network ka kya karu. Har mahine bill tho aap jabran wasul leta ho. Last company hai ye ab mai legal mai jj raha hu. Aap sirf acha ad dikha sakte ho.

  • Regarding internet service
    ARUN KUMAR on 2018-10-04 13:30:47

    My mob. no. is 8092220755.i have recharged for data service for Rs. 45/- and Rs 110/-for talk time on 10th September 2018. When I used data service the teriif is deducted from my main balance. Every time when I used data service tariff was deducted from main balance. Kindly see the matter.

  • No soultion of complaint
    Prashant on 2018-10-10 10:53:37

    Sir/ mam

    I have been try to call 9934334865 but it always says number is not vaild.
    Give a call back 9647583723

  • No refund my failed recharge money.
    Ambika Sharan Sharma on 2018-10-10 19:14:21

    Mob.No-9546170515
    Reference No-IHI0862494
    DATED-11.7.18
    Amount-199/-
    Your complaint 4652159076 has been attended to and closed after resolution as:As confirmed with merchant, transaction 9546170515 has been successful and settled on 11 July 2018.For more details kindly contact your merchant..
    Your complaint 4681635340 has been attended to and closed after resolution as:It has been observed that your transaction has been successfully processed to your merchant. For more details kindly contact your merchant..
    Your complaint was registered on 17/08/2018 vide ticket no:4681635340.Pls quote the same for future enquires.
    Team SBI
    Your complaint has been registered with Ticket No: 4810850290.Plz quote this no. while making any enquiry about your complaint.Expected resolution time is 21 working days.

  • No refund my failed recharge money
    Ambika Sharan sharma on 2018-10-10 19:17:05

    Mob.No-9546170515
    Reference No-IHI0862494
    DATED-11.7.18
    Amount-199/-
    Your complaint 4652159076 has been attended to and closed after resolution as:As confirmed with merchant, transaction 9546170515 has been successful and settled on 11 July 2018.For more details kindly contact your merchant..
    Your complaint 4681635340 has been attended to and closed after resolution as:It has been observed that your transaction has been successfully processed to your merchant. For more details kindly contact your merchant..
    Your complaint was registered on 17/08/2018 vide ticket no:4681635340.Pls quote the same for future enquires.
    Team SBI
    Your complaint has been registered with Ticket No: 4810850290.Plz quote this no. while making any enquiry about your complaint.Expected resolution time is 21 working days.

  • poor signal issue
    Siddharth Arora on 2018-10-25 12:01:39

    Dear Airtel Team,

    As i'm using Airtel prepaid Sim Card +919931450100 from past 12 Years. From last 2 months , I am getting voice signal issue inside my Home and my office location at Benta Laheriasarai. I have already complained several times to your customer care and local team Darbhanga Bihar. Every time they had given me certain time to resolve it, but still there is no change in service. Now I am requesting you at last time to resolve it ASAP , Otherwise I have to change or port my sim to another service provider.

    Hand Set model :- Sumsung Glaxy 7H

    My address is At- Arora Nursing Home (Near Central Bank Of India) Benta Chowk, Po:- Laheriasarai, P.s:- Benta , Dist:- Darbhanga (Bihar)