Complaints

  • headphone problem
    AMJAD HUSAIN on 2015-02-01 14:15:27

    headphone problem

  • voice problem & phone damage
    Ravi Kumar on 2015-04-07 11:33:33

    Coming voice not audiable at all & phone glass broken

  • touch screen disabled after lollipop update in Moto G(2nd Edition)
    Ashok Kumar Murmu on 2015-04-18 10:41:15

    Sir, after updating to lollipop in my Moto G (2nd Edition) , touch screen stopped working

  • DATA & WIFI doesn't work
    BHARAT SAHOO on 2015-04-22 09:01:20

    Sir,
    After enable my WIFI it automatically disabled & same in the DATA on.

  • Echo sound
    Tumba Nath Panda on 2015-05-07 21:20:54

    Most of the timeS, the caller gets his voice back along with my voice.I have purchased my MOTO-G2on 07-02-2015.IMEI 353325062451848.PL.TELL THE REMEDY.

  • charger not properly working
    swetaleena lenka on 2015-06-03 08:57:01

    I bought moto g2 on nov 18th 2014.i have my warrenty period..is it possible to repair..

  • not vibrating in vibration mode
    MAYANK CHOUBEY on 2015-06-24 10:53:50

    my mobile is not vibrating in vibrating mode when i set the vibration and ringing mode it vibrate only once and after this it is only ringing.

  • Very bad service
    jogeswar dhal/Pramod on 2015-07-07 19:17:37

    job sheet no:3654

    Sir,
    According the above job sheet no i have deposit my moto g mobile hand set in your service center at bhubaneswar on dt.03.07.2015,but till now nobody gave me the estimate amount .

    NB: Till now my hand set is under warranty period .

  • back cover is loose
    ROHIT DASH on 2015-08-03 17:04:40

    I bought my cellphone online before a month and I have my warranty also.is it possible to replace my back cover??

  • Moto g3 mobile not receiving 3g data
    Nihar bhoi on 2015-08-08 14:19:07

    I bought moto g3rd generation mobile 3 days back.this phone not receiving 3g network and always showing 2g..kindly suggest the required setting. ..thank u..

  • running slow
    KARTIK CHANDRA PANDA on 2015-08-19 08:44:18

    after i upgrade lollipop my motorola XT1022 running slow,and the internal SD card shows memory full.

    dear
    sir,please advice me
    what will i do ?

  • bluetooth/migrate not working
    Gour Ch Panigrahi on 2015-08-23 22:41:21

    I tried to transfer data from my old Soni-Ericson phone to my new Moto G 3rd Gen phone but failed despite several attempts.The soni ericson was able to see the Moto but the Moto could not see the soni though both the sets had their bluetooth open.Please suggest what should I do.

    Mob-9438385101

  • bluetooth/migrate not working
    Gour Ch Panigrahi on 2015-08-23 23:39:26

    I tried to transfer data from my old Soni-Ericson phone to my new Moto G 3rd Gen phone but failed despite several attempts.The soni ericson was able to see the Moto but the Moto could not see the soni though both the sets had their bluetooth open.Please suggest what should I do.

    Mob-9438385101

  • bluetooth/migrate functions not working
    Gour Ch Panigrahi on 2015-08-27 21:33:39

    Ref to my complaint dated 23.08.2015
    Yet to hear from you.Do please attend to my request.

    Sincerely,
    G.C.Panigrahi

  • Jagamohan on 2015-08-30 08:21:32

    if i buy a motorola mobile online , mobile have 1 year warrenty ,
    if in 1 year is it possible to repaie ?

  • moto G 2 1 sim PORT is not working
    SK Tripathy on 2015-09-02 18:13:30

    moto G 2 1 sim PORT is not working

  • Excess heat generate and not charging properly
    Amresh Kumar Negi on 2015-09-11 19:48:27

    Mobile suddenly discharged at yesterday night and when the mobile is get full charged excess heat generated and when I turned on the mobile immediately it turned off within a minute and this problem is repeatedly going on

  • mobile is not switched on
    banaja pattanayak on 2015-09-13 22:07:42

    my mobile is switched off after battery getting low but when i charged it and tried to on it did not respond .

  • sim slot one not working
    prakash mohapatra on 2015-09-16 12:53:56

    I purchase this device om 1st sep2015.my complain is sim slot 1 not working and also network not vigiable

  • Display & Sound
    Amrut N Pattanayak on 2015-09-27 18:28:16

    I have a moto G3 and when i in puri it was in my pocket as a result it became wet. As moto G3 is water resistance for 30 min den why there is a problem. I had put my back cover completely.

  • Camera unable to start
    Manjesh Kumar Singh on 2015-10-01 16:58:26

    I have MOTO G2 . Whenever I am trying to open camera there is message that "CAMERA BUSY - camera unable to start ."
    Sir how can i repair my camera ?

  • Damage display of Moto e 2nd gen 3g
    Tapas Kumar Parida on 2015-10-02 15:03:19

    dear sir
    i fallen my mobile phone in my hand, & damage my display, so i want repair my phone.
    plz kindly Con & tell me your service center for repair my phone.

    Thanks
    Tapas kumar parida
    9583316819
    9861049710

  • charging problem
    Rakesh kumar Lenka on 2015-10-07 09:22:59

    After 30 minutes automatically charger disconnected.

  • Moto-G not open
    Debabrata Das on 2015-10-17 21:44:03

    My mobile is not charged and not opened.

  • SIM Card not staying in position
    Sushmita Sarkar on 2015-11-14 20:40:13

    I have a dual micro SIM MOTO G phone. While one micro SIM fits in to the slot provided, the micro SIM in the second slot jumps out and does not stay in position.

  • Donot purchase any electronic goods online
    Dinesh Kumar Shaw on 2015-11-26 10:47:31

    The online seller likes snapedeal are total cheater and after delivery the material if any damage or no-functioning is occured they are refused to replace the same within one day from the purchase.

  • Bad set
    Dinesh Kumar Shaw on 2015-11-26 10:54:18

    Donot purchase Motorola set as they are not functioning properly also not clear cut returning/replacement policy

  • unable to put memory card
    basanta kumar behera on 2015-12-07 22:26:11

    Dear sir/madam
    i have a new moto x play
    unable to insert 32 GB memory card
    Can I bring tomorrow to bapujee nagar office-Bhubaneswar?

    regards

  • data service is not supporting in bsnl and Reliance sim
    kehav on 2016-07-18 17:43:12

    My moto g3 is not supporting data service of bsnl & reliance gsm sim.but these same sim is supporting data services in other mobiles like in coolpad note3,Samsung. It make me feel like i have wasted the money by buying it.

  • Phone is not working properly along with some button
    Sabyasachi Mohapatra on 2016-07-20 12:25:44

    Incoming call not accessing and the upper screen not pulling down. So, it is very difficult to use this phone in this condition.

  • faceing problems
    smruti Ranjan parida on 2016-07-26 08:14:45

    Dear Sir good morning .I have complaint to ur care centre this mobile is only 1month and 5 days I have purchased from flip carts screen touch ,battery, and also hanging problems in this juncture discussed ur care centre.
    Txs
    Regards
    Smruti Ranjan parida

  • charging problem
    Deepak Mohapatra on 2016-07-29 11:15:25

    It is not charging properly and due to some time the battery has heat position

  • complation
    AJIT KUMAR PATI on 2016-10-01 16:41:55

    very problem

  • motoG 2nd sim not working
    pratima manajari dei on 2016-10-08 09:38:30

    XT1079MOTO G (2nd Gen) 2nd slot sim not working,
    please provided near by service center adderss & ph no

    Pratima Manjari Dei
    B.J.B nagar,Bhubaneswar
    9437242002

  • Phone is not working properly with Reliance Jio video call
    Amarendra Pradhan on 2016-10-10 10:42:01

    Dear Sir,

    I have Moto E3 Power mobile phone .All facilities are good but there is no video call option in reliance jio sim.just check it out and kindly please resolve my problem as soon as possible.when the mobile is get full charged excess heat generated and when I turned on the mobile there is no heat.
    Kinly consider my case.

    IMEI no:-358188072618334
    358188073918337

    Regards,

    Amarendra Pradhan
    Mob:-07894445316

  • About turbo charger
    Kumar guru dash on 2016-10-16 14:42:02

    Charger is not working.i have purchase my moto g4 plus mobile in Aug 2017.but now my turbo charger is not working.can I replace it or not

  • Motog 3
    Ajay Kumar Das on 2016-10-19 11:59:52

    My mobile front glass broken
    Mob--9776618461

  • Suresh kumar padhy on 2016-10-20 17:51:36

    Dear sir,
    i have porches a smart phone moto g plus imei no: 358223070330556
    charger no :
    Spn5929a
    color : whiter
    Royal enterprises
    sai complex room no-10(B)
    Gandhi nagar main road
    0680-6522525

  • battery not working
    Ashish kumar swain on 2016-11-07 10:01:53

    battery is just open and put in charger point then moblie showing charging but mobile not open

  • Jyoti Ranjan Patra on 2016-11-20 20:13:55

    How much price of Moto x play charger

  • i want to change my back camera glass
    Ranjan on 2016-12-21 16:59:07

    i want to change my back camera glass

  • Serving problem
    Ananta charan Rout on 2017-01-18 21:42:52

    I have given my mobile DT 11/01/17 at 9.45am in Ensure-176-Smart Services, Bapuji nagar,Bhubaneswar, odisha.for repair my mobile. My complain code is C0024-Overheats & P0048Internal Battery fail.But till now I have not received my mobile from service center.kindly solved my problem before 20 the January.

  • gorilla glass broken
    DILIP on 2017-03-14 18:53:43

    How I get better service of Moto g3 Gorilla glass broken. where should i done it and how much expense would have paid for replacement of touch screen.

  • not getting any solution of my problem
    Nisikanta Baral on 2017-04-14 11:46:25

    Helllo Sir,
    I am Nisikanta Baral from bhubaneswar, I bought a Motorola g4 plus in 21st March and after 5days it's display stopped working ..so I visited smart service bapuji nagar to repair my phone.. They said its a manufacturing defect we will issue you a DO through which u can get a new phone.. But now it's about 20days past not getting any response from them.. It's too irritating ..very poor service by motors company.. I regret I choosed it

  • moto 2nd g 4g LTE to convert VOLTE
    PRADIPTA KU ROUT on 2017-04-24 12:25:30

    kind your information my mobile model no - moto g 2nd generation .it is possible to LTE to VOLTE .if it is possible ple msg my whatapp no -9439236528

  • USHA on 2017-05-04 12:14:36

    my sim insert stick has broken

  • Sound problem during talking
    Satan Kumar bhoi on 2017-06-12 21:24:33

    When I call someone then after 2 to3 min. From my side voice is not listening.and that side voice is listening me properly.so what is the reason behind it ?

  • Complain
    Nihar ranjan swain on 2017-07-12 18:58:24

    My moblile moto g4 plus speaker fault

  • Mobile auto turn off.
    Sridhar on 2017-08-25 19:17:22

    I have moto g3,but sometime it has auto turn off,after some time it is on,

  • about damage of MOTO G mobile
    DILIP BHOI on 2017-12-17 12:47:15

    sir, MOTO G3 KA touchpad milega ki nahi?