Complaints
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voice problem & phone damageRavi Kumar on 2015-04-07 11:33:33
Coming voice not audiable at all & phone glass broken
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touch screen disabled after lollipop update in Moto G(2nd Edition)Ashok Kumar Murmu on 2015-04-18 10:41:15
Sir, after updating to lollipop in my Moto G (2nd Edition) , touch screen stopped working
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DATA & WIFI doesn't workBHARAT SAHOO on 2015-04-22 09:01:20
Sir,
After enable my WIFI it automatically disabled & same in the DATA on. -
Echo soundTumba Nath Panda on 2015-05-07 21:20:54
Most of the timeS, the caller gets his voice back along with my voice.I have purchased my MOTO-G2on 07-02-2015.IMEI 353325062451848.PL.TELL THE REMEDY.
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charger not properly workingswetaleena lenka on 2015-06-03 08:57:01
I bought moto g2 on nov 18th 2014.i have my warrenty period..is it possible to repair..
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not vibrating in vibration modeMAYANK CHOUBEY on 2015-06-24 10:53:50
my mobile is not vibrating in vibrating mode when i set the vibration and ringing mode it vibrate only once and after this it is only ringing.
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Very bad servicejogeswar dhal/Pramod on 2015-07-07 19:17:37
job sheet no:3654
Sir,
According the above job sheet no i have deposit my moto g mobile hand set in your service center at bhubaneswar on dt.03.07.2015,but till now nobody gave me the estimate amount .
NB: Till now my hand set is under warranty period . -
back cover is looseROHIT DASH on 2015-08-03 17:04:40
I bought my cellphone online before a month and I have my warranty also.is it possible to replace my back cover??
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Moto g3 mobile not receiving 3g dataNihar bhoi on 2015-08-08 14:19:07
I bought moto g3rd generation mobile 3 days back.this phone not receiving 3g network and always showing 2g..kindly suggest the required setting. ..thank u..
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running slowKARTIK CHANDRA PANDA on 2015-08-19 08:44:18
after i upgrade lollipop my motorola XT1022 running slow,and the internal SD card shows memory full.
dear
sir,please advice me
what will i do ? -
bluetooth/migrate not workingGour Ch Panigrahi on 2015-08-23 22:41:21
I tried to transfer data from my old Soni-Ericson phone to my new Moto G 3rd Gen phone but failed despite several attempts.The soni ericson was able to see the Moto but the Moto could not see the soni though both the sets had their bluetooth open.Please suggest what should I do.
Mob-9438385101 -
bluetooth/migrate not workingGour Ch Panigrahi on 2015-08-23 23:39:26
I tried to transfer data from my old Soni-Ericson phone to my new Moto G 3rd Gen phone but failed despite several attempts.The soni ericson was able to see the Moto but the Moto could not see the soni though both the sets had their bluetooth open.Please suggest what should I do.
Mob-9438385101 -
bluetooth/migrate functions not workingGour Ch Panigrahi on 2015-08-27 21:33:39
Ref to my complaint dated 23.08.2015
Yet to hear from you.Do please attend to my request.
Sincerely,
G.C.Panigrahi -
moto G 2 1 sim PORT is not workingSK Tripathy on 2015-09-02 18:13:30
moto G 2 1 sim PORT is not working
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Excess heat generate and not charging properlyAmresh Kumar Negi on 2015-09-11 19:48:27
Mobile suddenly discharged at yesterday night and when the mobile is get full charged excess heat generated and when I turned on the mobile immediately it turned off within a minute and this problem is repeatedly going on
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mobile is not switched onbanaja pattanayak on 2015-09-13 22:07:42
my mobile is switched off after battery getting low but when i charged it and tried to on it did not respond .
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sim slot one not workingprakash mohapatra on 2015-09-16 12:53:56
I purchase this device om 1st sep2015.my complain is sim slot 1 not working and also network not vigiable
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Display & SoundAmrut N Pattanayak on 2015-09-27 18:28:16
I have a moto G3 and when i in puri it was in my pocket as a result it became wet. As moto G3 is water resistance for 30 min den why there is a problem. I had put my back cover completely.
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Camera unable to startManjesh Kumar Singh on 2015-10-01 16:58:26
I have MOTO G2 . Whenever I am trying to open camera there is message that "CAMERA BUSY - camera unable to start ."
Sir how can i repair my camera ? -
Damage display of Moto e 2nd gen 3gTapas Kumar Parida on 2015-10-02 15:03:19
dear sir
i fallen my mobile phone in my hand, & damage my display, so i want repair my phone.
plz kindly Con & tell me your service center for repair my phone.
Thanks
Tapas kumar parida
9583316819
9861049710 -
charging problemRakesh kumar Lenka on 2015-10-07 09:22:59
After 30 minutes automatically charger disconnected.
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SIM Card not staying in positionSushmita Sarkar on 2015-11-14 20:40:13
I have a dual micro SIM MOTO G phone. While one micro SIM fits in to the slot provided, the micro SIM in the second slot jumps out and does not stay in position.
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Donot purchase any electronic goods onlineDinesh Kumar Shaw on 2015-11-26 10:47:31
The online seller likes snapedeal are total cheater and after delivery the material if any damage or no-functioning is occured they are refused to replace the same within one day from the purchase.
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Bad setDinesh Kumar Shaw on 2015-11-26 10:54:18
Donot purchase Motorola set as they are not functioning properly also not clear cut returning/replacement policy
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unable to put memory cardbasanta kumar behera on 2015-12-07 22:26:11
Dear sir/madam
i have a new moto x play
unable to insert 32 GB memory card
Can I bring tomorrow to bapujee nagar office-Bhubaneswar?
regards -
data service is not supporting in bsnl and Reliance simkehav on 2016-07-18 17:43:12
My moto g3 is not supporting data service of bsnl & reliance gsm sim.but these same sim is supporting data services in other mobiles like in coolpad note3,Samsung. It make me feel like i have wasted the money by buying it.
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Phone is not working properly along with some buttonSabyasachi Mohapatra on 2016-07-20 12:25:44
Incoming call not accessing and the upper screen not pulling down. So, it is very difficult to use this phone in this condition.
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faceing problemssmruti Ranjan parida on 2016-07-26 08:14:45
Dear Sir good morning .I have complaint to ur care centre this mobile is only 1month and 5 days I have purchased from flip carts screen touch ,battery, and also hanging problems in this juncture discussed ur care centre.
Txs
Regards
Smruti Ranjan parida -
charging problemDeepak Mohapatra on 2016-07-29 11:15:25
It is not charging properly and due to some time the battery has heat position
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motoG 2nd sim not workingpratima manajari dei on 2016-10-08 09:38:30
XT1079MOTO G (2nd Gen) 2nd slot sim not working,
please provided near by service center adderss & ph no
Pratima Manjari Dei
B.J.B nagar,Bhubaneswar
9437242002 -
Phone is not working properly with Reliance Jio video callAmarendra Pradhan on 2016-10-10 10:42:01
Dear Sir,
I have Moto E3 Power mobile phone .All facilities are good but there is no video call option in reliance jio sim.just check it out and kindly please resolve my problem as soon as possible.when the mobile is get full charged excess heat generated and when I turned on the mobile there is no heat.
Kinly consider my case.
IMEI no:-358188072618334
358188073918337
Regards,
Amarendra Pradhan
Mob:-07894445316 -
About turbo chargerKumar guru dash on 2016-10-16 14:42:02
Charger is not working.i have purchase my moto g4 plus mobile in Aug 2017.but now my turbo charger is not working.can I replace it or not
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battery not workingAshish kumar swain on 2016-11-07 10:01:53
battery is just open and put in charger point then moblie showing charging but mobile not open
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i want to change my back camera glassRanjan on 2016-12-21 16:59:07
i want to change my back camera glass
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Serving problemAnanta charan Rout on 2017-01-18 21:42:52
I have given my mobile DT 11/01/17 at 9.45am in Ensure-176-Smart Services, Bapuji nagar,Bhubaneswar, odisha.for repair my mobile. My complain code is C0024-Overheats & P0048Internal Battery fail.But till now I have not received my mobile from service center.kindly solved my problem before 20 the January.
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gorilla glass brokenDILIP on 2017-03-14 18:53:43
How I get better service of Moto g3 Gorilla glass broken. where should i done it and how much expense would have paid for replacement of touch screen.
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not getting any solution of my problemNisikanta Baral on 2017-04-14 11:46:25
Helllo Sir,
I am Nisikanta Baral from bhubaneswar, I bought a Motorola g4 plus in 21st March and after 5days it's display stopped working ..so I visited smart service bapuji nagar to repair my phone.. They said its a manufacturing defect we will issue you a DO through which u can get a new phone.. But now it's about 20days past not getting any response from them.. It's too irritating ..very poor service by motors company.. I regret I choosed it -
moto 2nd g 4g LTE to convert VOLTEPRADIPTA KU ROUT on 2017-04-24 12:25:30
kind your information my mobile model no - moto g 2nd generation .it is possible to LTE to VOLTE .if it is possible ple msg my whatapp no -9439236528
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Sound problem during talkingSatan Kumar bhoi on 2017-06-12 21:24:33
When I call someone then after 2 to3 min. From my side voice is not listening.and that side voice is listening me properly.so what is the reason behind it ?
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Mobile auto turn off.Sridhar on 2017-08-25 19:17:22
I have moto g3,but sometime it has auto turn off,after some time it is on,
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about damage of MOTO G mobileDILIP BHOI on 2017-12-17 12:47:15
sir, MOTO G3 KA touchpad milega ki nahi?