Complaints

  • regarding new commercial connection
    Pradeep on 2016-11-29 20:19:43

    A new connection registered on the dated 20/10/2013.please tell me what is the period to install meter.

  • for power connection
    Nitin Singh on 2016-12-19 00:46:17

    I have applied 40 kv commercial connection for my unit from last three months..but there is no response..

  • My onlinepayment not received
    Dharma dutt semwal on 2017-02-13 20:35:42

    My online payment not received Upcl but my account statement show me that payment debit my account plz solve my problem quick

  • complanit
    Tahir Husain on 2017-02-25 17:38:06

    I have paid the light bill through net banking on dated 21/02/2017 by baroda bank while my bill np 892B170150929 but bill is showing on line i have loged in to problem in paynimo.
    complane no.TPSL ID- 301017155
    Merchant ID- 892B1701509290221304
    so plz clear of this matter.

  • online bill payment
    HARENDERA SINGH PAL on 2017-03-07 12:54:40

    I HAVE PAID THE ELECTRIC BILL ON 3/03/2017 ONLINE BY DEBIT CARD TOTAL AMOUNT 2458 RS AGAINST BILL AMOUNT 2431 RS. THROUGH SBI BANK BUT BUT ON YOUR SITE THE BILL IS SHOWING UNPAID.
    CONN, NO - SD16317126349
    BANK POS -470000000007699
    UPCL TXN 633948

  • bill payment not show in your accont
    jitendra dhyani on 2017-03-09 18:12:30

    I have submitted my electricity bill of Dec-Jan 2017 of rs 1480 but i have not received from you and this bill amount adjusted in my next bill of Feb-Mar.so its my request to you that adjust my bill of Dec-Jan 2017 of Rs 1480,and give me a email from you.

  • about bill payment issues i have also paid 2 times
    jaypal rana on 2017-03-12 09:38:28

    2feb2017
    294621746 IGAASMPUS6
    318.74



    3feb2017
    294894261 IGAASQCZP1
    318.74

  • bill payment issues
    jaypal singh on 2017-03-12 09:46:46

    I have paid my bill tow times but its not clear .....
    my connection num is SD25732131129
    bikram singh
    2feb2017
    294621746IGAASMPUS6---318.74
    3FEB2017
    294894261 IGAASQCZP1---318.74

  • New connection
    Vimal tyagi on 2017-03-15 19:35:42

    Sir,
    I'm ex-army person and applied for new connection which is name my wife jyoti tyagi my regd no 517270217047(roorkee) which registered on 26 Feb 17 but I do not revived next SMS for deposit fee.I am facing problem without my connection.
    Plz take necessary as soon possible.
    My contact no 7597255633

  • detail of payment on 23-feb-2017
    singaram joshi on 2017-03-16 12:54:18

    sir/mam,
    i paid my bill(online)on 23/2/2017 with 361rs,and 362rs has been paid from my bank account. plz give me detail about my bill reciept/summary.
    my connection no.- VN23142020087
    bill no.-SBC59721702010451

  • bhagwan singh chauhan on 2017-03-21 17:27:37

    Getting in touch with the vehicle ....
    ..nathuwala power line.....

  • Yashpal singh on 2017-04-18 16:39:39

    My bill amount is 2999 rs but not showing in system.
    Service con.No. 9711413210777
    Bill date 14/04/2017

  • RANA
    PRAKASH SINGH on 2017-06-12 15:45:52

    Dear Sir,
    UPCLUK

    Please update electricity bill time to time and write reading properly i am not satisfied your employee.

    My electricity bill not received till date Please provide electricity bill month may 2017 than i will pay

  • RANA
    PRAKASH SINGH on 2017-06-16 16:59:56

    Service Connection No. PG14317225222
    Account No. 41601120290

    Dear Sir Please provide Electricity bill time to time i have received sms from your site bill amount of Rs. 283/- but i have not receive your electricity bill till date how i would paid your bill amount.
    And your line man is not proper work.

    Prakash Sing
    9899979478

  • Not clarity bill
    Rajendra sharma on 2017-06-26 22:45:16

    Dear sir
    After change the electricity meter my bill monthly bill is very high mar , apr may june 2017 bill 8652 & before change the meter Jan 2017 7 feb 2017 bill 908 & consumption is same so that
    sir I request to you please help or check
    Regards
    Ragendra sharma
    9319360805

  • HARISH SINGH NEGI on 2017-06-29 16:51:21

    Date. 29.06.2017

    उत्तराखंड पावर कारपोरेशन लिमिटेड
    हेड ऑफ़ थे डिपार्टमेंट
    भिक्यासेन - उत्तराखंड

    बिषय : अवर कनेकशन नो. बख१मर०१०४७९१४४७९१४

    डिअर सर/मैडम,
    आप से हमारा अनुरोध है कि हमारा मीटर मै लाईट सो नहीं हो रहा है कृपा करक्रे हमारा मीटर बदलने की कृपा करे , और आपसे एक अनुरोध और है जो इस प्रकार है आप हमारे बिल मै जो रिडिंग दिखाते है वो कभी मिलती नहीं है और जो हमारा अभी लास्ट बिल है २५/०३/२०१७ से 30/०५/२०१७ तब बिल मै मीटर रिडिंग सो की है 1650 से १६८२ मतलब ३२ यूनिट जब कोई घर पर आया ही नहीं और रिडिंग कोई ले नहीं गया, तो ये एवरेज बिल और रिडिंग क्यो की जाती है मुझे इसकी शिकायत उत्तराखण सरकार से करनी है कृपा करके या मीटर रिडिंग के लिए आप अपना कोई लाइन मैन भेजे या किसी और को लेकिन इस तरह से बिल नहीं बनाया जाता की कुछ भी रिडिंग लिख दे चाहे वो रिडिंग कम हो या ज्यादा प्लीज आपसे अनुरोध है की इस पुवाइंट को धयान मै रखते हुए इस पर बिचार किया जाये, पिछले साल मै हमारा सितम्बर महीने का बिल ६५ यूनिट दिखा रखा है जबकि घर पर एक माँ (औरत ) है, तो वो इतना क्या जलाती होगी जो इतना रिडिंग हुआ. आप खुद जान सकते है की कैसे यह संभव है.

    धन्यबाद ,

    हरीश नेगी
    सेल नो. ९८७३६०७७७१
    Connection No. BK1MR01047914

  • NIRMAL BAKSHI on 2017-07-05 13:16:11

    सेवा मे

    हमारे यहाँ kal रात दिनाक 04/०७/२०१७ से बिजली नहीं आ रही है और एक हफ्ते से बिजली बहुत jayeda kam jayeda हो रही है i हमारी लाइन सही करवाने का कष्ट करे I

  • power suply not in meter
    mahavir singh on 2017-07-13 06:33:59

    12/07/2017 morning electric suply not my home from meter

  • Light is not working today 2:00 am
    Roshni gusain on 2017-07-16 10:55:37

    Light is not working today 2:00 am

  • POWER LINE COMPLAINT
    vinod tamta on 2017-07-19 08:24:47

    Sir/Mam,
    It`s painful to inform you that the power line of someone else is going touching my house boundary as it`s rainy month and it could cause a big accident so it is requested to short out the problem.My address is 156 shiv nagar, MDDA, Kedarpuram, P.O = Defence colony Dehradun.

  • NR bill of domestic electricity bill
    Pushpak Raj Agarwal on 2017-07-22 09:58:48

    Dear Sir/Madam,
    Yesterday I have received our domestic bill. My connection no. 891B111118867 name Vijendra Prakesh. But bill shows reading NR. and bill amount rs.5977.00.
    So I request you please do correction in my bill or take needfull step for meter.
    thanks


    with regards

    Pushpak Raj Agarwal
    S/o shree Vijendra Prakash
    Avas vikas
    Rudrapur
    9837062256

  • POWER LINE COMPLAINT
    vinod tamta on 2017-07-25 12:29:18

    This is again to inform that I VINOD tamta resident of 156 shiv nagar MDDA Kedarpuram, P.O = Defence colony that the power line of some one else home is going touching my roof`s boundary which can cause a big accident one but after an approval of comment on 19th of july the problem is not short out.

  • Electricity Problem
    Hardev Batteries Sidcul Rudrapur on 2017-07-26 12:46:54

    Supply Interrupted in one face continue since 20 days

  • Low voltage
    S C Pharasi on 2017-08-16 23:02:19

    I residesnt of new vasant vihar enclave sethi market are facing issue of Very low voltage throughout the day, fans are almost non functional at highest setting, very frustrating.

  • Complaint against JE, Kamluaganja Haldwani
    Ramesh Bajeli on 2017-08-30 10:55:23

    Dear Sir,

    I, Smt Bhagwati Bajeli constructing a house near Himmatput Talla, Haldwani (U.K) for that I applied for a temporary electric meter connection since 21 August 2018 but the JE is always giving excuse that meters are not available. Person applied after me for new electric meter got metre. Please do the needful... JE name is Shahji...

  • CD12112079136 (Meter is not working properly)
    LAXMI DEVI on 2017-09-09 17:58:02

    My Meter NO. (CD12112079136) is not working properly.

    thanks

    9997863006

  • Meter is not working properly
    SP DHYANI on 2017-09-10 18:39:57

    Dear Sir/Madam,

    Today evening we have faced issue of no electricity as our meter stop working due to short circuit. so it is requested to take needful action.

    Connection No. : 9711212151305
    Acc. No. : 40107430530
    Mobile No. 9411752483

  • disconnection before due date
    SDE PHONE BSNL LAKSAR on 2017-09-21 16:43:58

    SERVICE CONNECTION NO. LK61432085042 LOCATED AT SULTANPUR BSNL TELEPHONE EXGE.IN THIS BILL DISCONNECTIO DATE ON BILL 2-10-2017 BUT THIS CONNECTION DISCONNECTED ON 21-09-2017.

  • Meter defective
    PC Pant on 2017-10-12 15:58:03

    Dear Sir, My service connection No. 392J228072293 A/C No 40113664748 residence at E/1 Vikaspuram Judge Farm Haldwani. My meter is defective since last 7 days I got provisional bill for this month. Please replace the meter as soon as possible.
    Thanks
    P C Pant

  • Bill paid But still showing in dues.
    Sushma Devi on 2017-10-26 09:58:47

    Dear Sir
    I have paid our electricity bill on 14.07.2017 through Punjab National Bank Branch Fulsungi Rudrapur,But still that amount Pending showing in our account

    My connection no 892A906201001
    Our electricity
    Bill no- SBC59601706271139
    Amount-4160 Rs.
    Date -14.07.2017
    UPCL Account no.- 0111002100109187
    Payment mode by Punjab National bank Fulsungi Rudrapur U.S Nagar Uttrakhand

  • Meter is not working properly
    VIKRAM SINGH BHANDARI on 2017-11-23 13:45:12

    Connection No. - DW14211101048, Please investigate meter at the earliest.
    M.no. 8383861767

  • Meter is not working properly
    VIKRAM SINGH BHANDARI on 2017-11-23 14:24:21

    Connection No. - DW14211101048, Please investigate meter at the earliest.
    M.no. 8383861767

  • Yadav
    Dinesh on 2017-11-24 13:12:40

    No power in chutmalpur, dehradun from yesterday. None of the steps are taken from electricity board.

    Take necessary action without fail.

  • rdf reading continue
    javed alam khan on 2017-12-01 15:43:52

    sir my electric meter starting from wrongly, one time change the meter but same time RDF reading coming, I complain in office, but no any response. so please check my meter and change the meter. My con. No. 7061336128940. Plz this time no ignore. dt. 01.12.2017

  • new connection
    tulsi devi on 2017-12-02 16:03:01

    Connection no.447170117012 please solve problem issue 09 Feb 2017 please give me new connection hurry

  • Correction on consumer name in bill and records
    Govind Singh Rawat on 2017-12-06 17:30:37

    In connection No. CH12163039834 the name of consumer is mentioned DEWNA SINGH RAWAT whereas the correct name of consumer is DIWAN SINGH RAWAT. In-spite of repeated verbal request the name yet not corrected.The name may kindly be corrected please.

  • Request
    Sweta Rani on 2017-12-11 08:49:00

    My new Connection inspection not done so far My Reference No 529291117067

  • Power supply not coming in one Phase
    A K Saxena on 2017-12-24 14:27:31

    Connection No.6931243088670 - Power Supply not coming in one Phase of the 3 Phases

  • Electricity
    Charan singh on 2017-12-28 12:46:09

    Sir Mera bill 274 reding hai meter mai or mere bill ki reding 612 hai please my bill number.362BN04103996 hai or sir bill ki 274 unit kro

  • J c Pandey on 2017-12-28 14:47:49

    Sir mera Miter me reading kuch our hai our bill me en logo ne kaffi jayada diya huaa hai mera bill kaffi aaya huaa hai bahut bar me en logo Ko bta Chuka hu ki me garib aadmi hu mera reading dekh kar hi mera bill diya Jay par koe shunta hi nahi hai

  • Miter not available
    Pratap singh on 2018-01-02 21:45:56

    Miter not available in this connection number 8922006163254
    A/c no. 40117770585
    Dear sir kindly give a miter
    Thanks

  • complaint Against Security Money
    Suresh Chand Sharma on 2018-01-08 15:41:02

    Dear Sir\Mam

    I am already close my connection (892B168153004) at 4-Sep-2017 but still i have not receive my security money from your end. Also I am going to Power Corporation 2-3 times but there is no response from there side. I am very disappointed from UPCL. Kindly help as provide my money

    Regards
    Suresh Chand sharma

  • Electricity line is not going properly
    Arti on 2018-01-14 18:47:53

    Arit
    Sector - 4
    E- 21
    Defence colony Dehradun

    Home electric Supply no going properly

  • Complaint
    Ankit thapa on 2018-01-25 17:58:00

    Hello..

    Myself ankit thapa i live in raipur bhopal pani Dehradun house number 77 since last two dys we are facing electricity probelm.. There is no light in the house.. I called ur electric engineer he said he is coming but he dint today i went raipur electric office and complained again. Then he gave me a nmbr of person MAHESH i called him today but its very disappointing to me

  • wanna back my money
    maya devi on 2018-02-21 12:25:29

    To
    The Uttarakhand Power
    Corporation limited
    Syusi/head office
    Uttarakhand-246276

    Sub- Unhappy from the Syusi Electricity Corporation

    Dear sir,
    This is manoj rawat from langar bungi. s/o late Ranbir singh. sir i had the electricity connection from my Fathers name Mr. ranbir singh. and after my father death we disconneted the connection with full payment. when we disconnected the connection date- 28-07-2015
    Connection number-KT14111327400
    after 3year's we got call from your office regarding full& final bill payment. and the ammount was 4200 rupees. we asked about this bill then your officer said that when you disconnet your connection then after 15 days maked a full & final bill . i asked why? then your officer asked to me a question that when you submitted your meter that time your meter was in ok condition then i said yes . then he said that the system is showing that little bit tecnical problam in your meter. then i said that on that time your field officer came to for take meter reading on that time he did not see that tecnical problam.. and the main important thing that we did not get any notice from your department.. my mother went syusi power corporation office. and submitted the full payment 4200 rupees..
    and today i got again a call regarding RC payment
    and the second thing is your officer is not guidefull and helpfull.. because the syusi power corporation officer sent this bill to RC department in Dhumakot.. and i wanna know about that why did not make the full& final bill that time i disconect the connection ?? and why yhey sent the bill to RC department ???
    they maked the RC sleep amount of 4200 rupees. we asked again why should i pay again 420 rupees of RC ? then they said when you paid 4200 rupees bill of electricity bill so the Dhumakot tehsil officer take the 10% amount of the bill ..
    i wanna know who was the responsible of this ??
    the many people phasing the same problam by your poor officer??
    i wanna give you very bad feedback for this services...
    and this mail i am sending to your head office because we dis not get any good solution from Syusi power corporation.. and just my opnion you should take the feedback every power corporation from people... then noticed that how many officer take serious to work and people...
    and i wanna know that why should i pay 420 rupees of RC sleep?
    regards
    maya devi

  • Kandpal
    Sanjay Kandpal on 2018-02-28 18:10:31

    Dear sir
    I have apply new meter & pole for new home in (majri mafi, lane no -5, kalinka vihar )on one month ago and also paid payment which reg no-530220118095,but know till date no action in my application on your side,
    So i request you, please take action immedatly ,

  • Electricity Bill Wrong
    Gurdit Singh on 2018-03-02 12:53:47

    Dear UPCL,

    Regarding service
    Connection no. CD22202231469.

    For the month of March the electricity bill as per the website is Rs.17,845 whereas the hardcopy that I received is Rs.240.

    Other than the official meter of UPCL ,there is one sub meter that I have installed for my reference purpose. The staff who had come for the reading, wrongly took sub meter's reading and generated the bill of Rs.17,845. On my intervention I told them to take the reading of the official meter , so they again generated the bill of Rs240 and handed it over to me.

    I also spoke to the customer care and they told me to write a formal complaint to UPCL.

    Request you to look into this matter and correct my bill of the website as well so that I can pay the same through on-line payment.

    Regards
    Gurdit Singh
    8750522485

  • METER HANGING ON PILLER
    DRONVEER on 2018-03-02 18:42:56

    Dear Sir/Mam
    It is for your kind information Electricity Meter hanging on Piller.Its damage any time

    Please Resolve this issue for romove any accident chance in our Village.

    Regards
    Dronveer
    No. No. 9758812234

  • Name change
    Dilshad Ali on 2018-03-27 22:14:33

    My connection my father name but connection my name transfer so please transfer my name

  • poor electrical lines
    Rajendra Kumar Joshi on 2018-04-06 14:48:55

    I Rajendra Kumar Joshi residential in Village Batoli, Gram Shabha Mangoli, P.O Koyati (Lohaghar), District Champawat. I beg to say that there is no electricity in my village from last 3 days due to the problem in the Transformer and open electrical lines. Even every rain fall and thundering the electric fuse had cut down. So this a regular problem in this line, this is very old electrical line since 1984, since than no repairing take place. Due to the complicated electrical ware there is electrical current flow in when these touch the tree and rainy season many local people have experienced electric shock while walking under or nearer to these lines. Basic infrastructure and complicated lines, and poor transformer are the problem of this line. This village cover nearly 500 families most of them Dalits, and students. We feel very ashamed and bad that other neighboring villages are enjoying power facility and we don’t have it. Whenever a village head live in town area he is not concerning the problem of villagers.
    So it is my humble requite to you please take some serious action on my grievance
    Regards