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Complaints

  • Uts
    Bikramjit Ghosh on 2016-12-15 08:33:12

    Not open this
    Please help me to do it

  • Customer Care executive officer
    Bikramjit Ghosh on 2016-12-15 21:24:14

    Do not open uts help me

  • Customer Care executive officer
    Bikramjit Ghosh on 2016-12-16 21:59:40

    Not book tickets because I change hand set.
    And I use this phone another number some days ago
    Please help me to book tickets by (9432207967) this number

  • Amount debited but not transferred in uts app
    Sonam mohite on 2017-04-21 13:49:53

    Amount debited from my bank account but it is not transferred in uts app of R-wallet

  • Amount debited but not transferred in uts app
    Sonam mohite on 2017-04-21 14:01:46

    Amount debited from my bank account but it is not transferred in uts app of R-wallet

  • Booked Mothly Pass in UTS App.
    Jitendra Bhoir on 2017-05-03 15:52:33

    Today I book Monthly Pass for Palghar to Naigaon for UTS application, in that way payment failed but my money is debited to my saving account.

    Please refund my debited money at the earliest.

    From,

    Jitendra Bhoir
    M-7776040555

  • unable to use app after change mobile
    Ravinder on 2017-05-04 15:13:16

    i am unable to login app after change my mobile. Please give solution.

  • unable to use app after change mobile
    Ravinder on 2017-05-04 15:14:11

    i am unable to login app after change my mobile. Please give solution.

    regards
    Ravinder9810897758

  • UTS user id of issues
    sujeet Chaudhary on 2017-05-17 18:25:27

    My no is registered and my cell is lost and my user id is not remember
    The problem faces at the time of travelling.
    I am contact the helpline no but helpless and i am not satisfied by service provided by UTS.
    Because service is best but any kinds of problem customer is helpless.so i am request to good and better service provide to the customer.
    Thank you..
    I hope you are solve my problem few times.

  • Complaint against :Mumbai :Payment deducted but neither season ticket received not refund
    Priyanka Patankar on 2017-06-06 12:18:02

    Hello,

    This is too informed you that I have tried booking season ticket of first class from thane to mahim but my money got deducted from my account but after that neither season ticket received not refund.

    Pls find below transaction details and revert asap.

    Ecom/PayeTim mobile solution/715610005050

    Regards:
    Priyanka

  • Balance deducted from Bank but not added in UTS
    Kandarpa Joardar on 2017-07-05 12:57:25

    I have added 200 Rs. through net banking on 11th June through UTS
    using wallet MobiKwik and the reference id was IGABLOHAX2. Now the
    payment was confirmed and deducted from Bank but it is not added in my
    UTS balance. I called in UTS call center and they said to check with
    bank. I confirmed with bank and the payment was confirmed but from
    your side it is not added. Kindly check and add the balance in UTS.

    Thanks,
    Kandarpa Joardar
    Pan Card: ATBPJ2574L
    Contact: 9007793146

  • Transection problem
    Vikram gothwal on 2017-07-12 09:16:38

    Dear,
    I have transection problem for bhim app.
    Thanks.
    Vikram

  • Amount debited but no ticket issued
    Priyanka Bafna on 2017-10-13 22:14:38

    I was trying to book ticket through PayeTim-net banking (Hdfc bank), my amount got debited from the account but no ticket got issued.
    My reference number for the transaction is 172868772719.
    Why dint the ticket get booked or where is ny refund?

  • uts application traction error
    shyam yadav on 2017-11-03 22:52:48

    03-Nov-2017 19:53:00 03-Nov-2017 CCAVENUE-106295433610-101 320.08 debited to my account and no any confirmation massage so please check and inform me

  • Complaint
    Tanveer Ansari on 2017-11-18 12:19:28

    Uts Weller under pross so what under pross you relish my wallet balance quick fast I'm traveling please go fast uts balance my is 185 please relish My contact number 9920641708

  • uts reset
    dhandayuthapani k on 2017-11-30 17:34:58

    no responce in customercare
    my contact no is 8344712545
    reset my uts app

  • wallet problem
    rahul pathak on 2017-12-21 12:45:06

    Balance deduct and not add in wallet.

  • Arnaab Chakrabarti on 2017-12-29 11:58:34

    Money got deducted twice while renewing season ticket. The ticket was not issued. The money was not refunded as well. What is the mechanism to address these issues with the app?

  • Arnaab Chakrabarti on 2017-12-29 11:59:51

    Customer care email and phone are not responsive.

  • Amount Debited But No Ticket Issued
    BARUN GHARA on 2018-01-16 11:48:56

    very bad service....money got deducted from my account but after that neither season ticket received not refund.

  • Not renvial season ticket
    Rajesh kumar on 2018-03-22 13:47:05

    Dear sir/madam


    Today my lost date at season renvial date but UTS app am using tat app not working today morning itself till now... "unfortunately the transaction has failed..
    Please try again.transaction has failed"this is that problem so please do it this problem done quickly and give good feedback sir.



    Than and regards
    D.Rajesh Kumar
    Ph-9791077761

  • Amount debited but no ticket issued
    Savitha on 2018-04-06 09:07:26

    I was trying to book ticket through net banking (SBI), my amount got debited from the account but no ticket got issued.
    There was no transaction record and no refund.
    Please refund the amount.

  • Refund the deducted amount
    Partha Das on 2018-04-18 11:23:12

    I was trying to book ticket through net banking (SBI Bank), my amount got debited from the account but no ticket got issued.
    There was no transaction record and no refund.
    Please refund the amount

    Partha Das, 9232761568

  • Hello Sir
    Amit kumar chaudhary on 2018-07-03 11:34:10

    Sirr meujhe patel nagar location di gayi thi jaha par ek bhi order nahi ate hai aur mujhe Ab
    Anand Vihar ki location chahiye T.L. ka no. Manga to dete nahi hai

  • Amount deducted but the ticket not issued
    Umi on 2018-07-17 13:35:10

    Worst experience in UTS, 60 Rs amount deducted but ticket not issued 4 times, after 10 days also not getting any refund amount, very worst experience

  • Amount deducted but no tickets issued
    Sharif Rehman on 2018-09-13 12:37:56

    Very bad. Amount got deducted from my bank account on 3rd sept 2018 of Rs 30.64/- and no tickets booked. No record of transaction either on the app. No responses to my several emails sent to crutscentre@gmail.com. The customer care number 138 is always not reachable. Bank is responding that the vendor has claimed the amount. But no replies from the railways. Tried calling irctc customer care, they says that they look only after irctc app related queries and not UTS app related. Very pathetic app and very bad customer service. Infact no customer service only. Is this the way Indian railways work. Very bad indeed.

  • Wallet Amount is not credited
    Sukumari on 2018-09-19 10:36:50

    i recharged my uts wallet on 14th Sept 2018.The amount is not added to my wallet but amount is debited from Bank A/C. My Mobile no. 9908603446.

  • APP NOT WORKING
    MOLLY DAS on 2018-10-08 20:11:03

    UTS NOT OPEN MY NEW MOBILE , ITS SHOW CRITENCIAL ARE NOT VALID

  • Prasad Gharat on 2018-10-10 12:41:02

    Online payment problem...show error msg...

  • Amount deducted confirmation done by its but Ticket not issued
    Aditya kumar pandey on 2018-11-06 20:52:04

    Sir balance deducted by uts ticket system
    and confirmation found for ticket; but Ticket not shown in booked history plz solve my problem.

  • Refund rs 268.65
    swaroop nandeshwar on 2018-11-16 21:00:31

    On 5th of nov 2018 i try to renew my pass through UTS app the amount is debited from my account but pass is not genrated.
    kindly refund my money the details of transaction is given below

    Uts registered mobile number: 8369110056

    Email: swrpnandeshwar112@gmail.com
    Amount: Rs. 268.65

    Transaction Date: 05/11/2018
    Time of transaction: 9:23 am

    From: SWAROOP RUPAM NANDESHWAR (swrpnandeshwar112@okaxis)
    Issuer Bank: Union Bank of India

    To: governmentPayeTim (government-PayeTim@icici)

    Google Transaction ID: CICAgKDC8vy9ZQ
    UPI Transaction ID: 830909621293

  • Complaint for tickets not showing
    Rupali Mandal on 2018-11-28 11:06:47

    Complaint for tickets amount debeted but ticket not showing.kindly resolve this problem.

  • Amount not received in my UTS wallet
    Sayed Mansoor ahmed on 2018-12-15 16:43:44

    Hi my name is Sayed and my register number8097860066 and I done recharge 14/12/18 900rs by Bhim app but amount not received in my UTS wallet...I am so harresment on this type of service ....pls help me and slove my issues immediately

  • UTS-Forget passwrd but OTP not received
    virendra kumar sharma on 2019-01-23 13:08:33

    Please inform me my passward for UTSon my E-mail.

  • U T S
    mohd ishrat ali on 2019-02-02 14:05:23

    NOT TTICKET BOOKD R WALLET

  • Amount not refund
    sandeep srivastava on 2019-03-12 13:28:49

    Sir,
    I tried book season pass ticket ( one month) through UTS app from sonipat-snp to okhla on dated 5-3-2019 and amount of Rs. 270/- is deducted from my account but season ticket is not issued.
    please resolve or refund my money at earliest.
    details are as follow.
    My registered mobile no. 9810758095
    Transaction Date 5/3/2019 time 7:56:23
    Amount Rs. 270
    Transaction Id 906431446211
    irctc uts Rs 270
    PayeTim-8796946@PayeTim

  • money not received
    sandeep srivastava on 2019-03-25 18:40:48

    I book season ticket sonipat to okhla. i pay Rs. 270/-. through bhaim app. but season ticket not issue. till date money not received.
    detail are below
    irctc uts PayeTim-879646@PayeTim
    amount pay 270/-
    date 5 march 2019 time 7:56:23
    registered mobile in uts 9810758095
    kindly refund my money
    name sandeep srivastava

  • till date amount not refund
    sandeep srivastava on 2019-03-25 18:42:12

    Sir,
    I tried book season pass ticket ( one month) through UTS app from sonipat-snp to okhla on dated 5-3-2019 and amount of Rs. 270/- is deducted from my account but season ticket is not issued.
    please resolve or refund my money at earliest.
    details are as follow.
    My registered mobile no. 9810758095
    Transaction Date 5/3/2019 time 7:56:23
    Amount Rs. 270
    Transaction Id 906431446211
    irctc uts Rs 270
    PayeTim-8796946@PayeTim

  • Mistakenly r-wallet has been received
    Subrata Das on 2019-03-31 20:38:26

    Mistakenly r-wallet has been received!please reopening my r-wallet.

  • Mistakenly r-wallet has been received.
    Subrata Das on 2019-03-31 20:55:34

    Mistakenly r-wallet has been received. Please r walletis reopening mo 9635235227.

  • Change handset
    Jatin Kumar Shukla on 2019-04-13 00:24:05

    I lost my mobile phone I want to login in new mobile phone bt it not happen. What can I do? I have me seasonal ticket that is quartly. Ends on 20th may, plz suggest me the solution as soon as possible.

  • payment issue
    Mukesh on 2019-04-28 16:44:34

    I pay amount 100 for recharge r- wallet but payment not found

  • Amount refund
    Satish on 2019-05-01 12:44:23

    Amount deducted from my account but not add wallet balance.

  • Ticket rewards
    Ajay on 2019-05-16 16:32:22

    I cancel my Parel station to ghansoli station

  • Amount deducted but ticket not generated in my UTS APP
    Asadi nallamma on 2019-06-15 18:14:18

    Pls kindly take this complaint from bangalore to anantaour i boooked ticket.. But its not showing in my booking history...
    Uts User id : 9182346740

  • Mamatha on 2019-06-16 15:33:22

    I have forgotten to receive my electronic gadget ....how can I get ?

  • Mobile number change
    on 2019-07-03 13:43:35

    One year ago i log in other number in UTS apps. But that number had lost. I want to change number in UTS app log in

  • Coimbatore train ka tickets book in hoyga ki nahi
    devendra on 2019-07-23 16:10:33

    Uts app me tickets book hotya ki nhai gulbrga jane ke liye book kar na hai

  • Coimbatore train ka tickets book in hoyga ki nahi
    devendra on 2019-07-23 16:12:28

    Uts app me tickets book hotya ki nhai gulbrga jane ke liye book kar na hai

  • UTS WALLET IS NOT WORKING
    PRAVIN R GHORPADE on 2019-07-30 09:46:32

    UTS CUSTOMER CARE NUMBER IN PUNE I DON'T NO