Complaints

  • hotel
    sanjay on 2017-04-22 17:02:58

    dear sir i want our hotel saket login id and password.

  • COMPLAINT
    AKASH BARAK on 2017-04-28 13:48:15

    GOOD AFTERNOON SIR/MADAM
    I AM MANAGER AT HOTEL GOODWILL ROHTAK
    IF ANY COUSTMER BOOK OUR HOTEL FOR ONE DAY AND INDIVIUAL PERSON THEN ITS RENT MAY BE 800/1000 , AND IF THE ROOM IS BOOK FOR COUPLE OF PERSON THEN IT COSTS DOUBLE OF BASE PRICE THAT IS NOT IN OUR RULES SO MY REQUEST TO BOOKING .COM IS TO DEDUCE THE PRICE FOR TWO PERSON .
    THANKS
    AKASH BARAK
    9991018834
    MANAGER HOTEL GOODWILL SCO 9 SECTOR 14 ROHTAK HARANA 124001

  • Call back
    HOTAL Royal inn on 2017-05-16 10:29:58

    Sir customer care se bat Karni hai

  • booking cancilation
    M K JAIN on 2017-05-18 21:47:21

    Due to some reasion ,Iwant to cancial my booking for goa29-31-05-2017 inhotel calungute allbooking details lost by me. But ireamber if booing cancial up to 20th than no charge will be deduct kindly coprate

  • for extranet id and password
    abhishek soni on 2017-05-22 18:15:47

    dear sir,
    my hotel lantana greens which is situated in lansdowne , uttrakhand
    my registered email id is : welcometravelindia01@gmail.com
    i want extranet id and password for working .

    best regards
    abhishek soni
    9893104801

  • Mr
    Narottam Mohanty on 2017-05-30 23:04:09

    I was booking a room 13 may 2017 at dharmasala, shimla from 31/05/2017 also I am getting your confirmation email but today I am contact that hotel GANDHI PARADISE Mr Amit he told me this name they have no booking so I am doing family tour I can't contact your no, is this your service?

  • Complaint for hotel booking in Warsaw Poland
    Amit Verma on 2017-06-12 23:10:05

    I booked the Rais Serviced apartment in Poland. Money has been deducted from my Credit card and when I contacted with Host in Poland they said that booking is not confirmed.
    My booking is from 14 Jun 17 to 30 Jun 17. I am flying tomorrow.
    Please take immediate action and revert me

    Thanks
    Amit Verma
    9213557448

  • M.L. Srivastava on 2017-06-13 20:37:18

    I had booked a double room in hotel LK The Empress, Pattaya from 3-6 (4 nights; check out on 7th July)in the name of M.L. Srivastava. Have not received any confirmation. Please inform me the status of booking.

  • General manager
    Dhananjay kumar on 2017-06-13 21:01:48

    Our comp set Eros hotel nehru place new delhi- india ,revenue manager made fake booking of 48 rooms check in on the 13th june and check out 14the june booking numbers are 1480079262, 1679593454, 1759397767,2008175191,1892550149,1955119036,1892557718

    We would request you to take strict legal action on him we have checked his mobile no is also under his name -- Sunny Suri

    Look forward to hear from you at the earliest possible in this regard

    Best regards
    DJ
    Dhananjay Kumar

  • Extranet Id And Password
    pradeep pateel on 2017-06-19 12:20:34

    dear sir/mam

    hotel bagga inn jabalpur [m.p]



    regard,s

    8770424512

  • Aarefa Yusuf Electricwala on 2017-06-24 09:28:20

    have been trying to call on the customer care number but noone is responding please give me a valid number where i can contact as i want to place a complaint

  • The element hotel not refund my money
    Hasitkumar vitthalbhai patel on 2017-07-01 12:20:54

    Hi sir I am Hasit Patel from India Gujarat.
    I already book the element hotel in Paris. And my cradit card use amount 9500 but I cancelled this hotel on 23/06/2017 but my amount not refund me . and I already use your free cancele open . so please helpful me
    Thanks
    Hasit Patel
    +919824630000

  • The element hotel not refund my money
    Hasitkumar vitthalbhai patel on 2017-07-01 12:24:59

    Hi sir I am Hasit Patel from India Gujarat.
    I already book the element hotel in Paris. And my cradit card use amount 9500 but I cancelled this hotel on 23/06/2017 but my amount not refund me . and I already use your free cancele open . so please helpful me
    Thanks
    Hasit Patel
    +919824630000

  • complaint
    Suman Chhetri on 2017-07-07 15:12:07

    I have booked a hotel Best Holiday Inn in Shillong for 13th of July but for some reason, I have to cancel the booking.But they are saying that I have to pay the full amount that is 12k if I cancel my booking.At the time when I booked hotel the website itself was showing that the cancellation is free and now how could they charge the whole amount.Please be authentic and give correct information.This i show you do business by giving false information to your costumer?
    Do the needful ASAP.
    Suman Chhetri

  • cancellation
    Nisar ahmad bhatt on 2017-07-09 23:39:44

    Due to medical issues ,i hve to cancel my booking for tommrow from rajdeep palace friends colony new delhi for your refrence. id number is DWM9623.Look farword for your prompt responce.

  • Payment details
    Priyank patel on 2017-07-17 09:30:53

    I have bookes hotel in goa for 22-24 july. Now can you inform me that how will you take prepayment before our chech in at hotel. Will u directly deduct amount from.my card as u have taken all card details or will contact me to do payment.

  • issues with my bookings
    satvik on 2017-07-18 10:26:25

    The property people are saying that my booking no more when I called them for another booking, but still in your website it is showing that my order is still eligible for me to use. Is this a official website or fake website that which you can blame the people and make your business. why are you running this stupid bloody website. I need my order to use. Here is my details

    CONFIRMATION NUMBER: 1852576887

  • Hotel Booking change in stay
    Pradip Singh on 2017-07-22 11:21:21

    Dear Team,

    My booking reference no.1083593959. I had sent email from my registered email id also.
    Stay for 3 nights need to be changes for 2 nights, already hotel agreed to do the same but need your confirmation email.
    Check in : 27th July 2017 & Check out on: 29th July 2017 morning.

    Plz do the needful & sen confirmation email.

  • Did not receive receipt
    Rakesh singh on 2017-07-27 19:50:14

    For the following I did have receipt:

    I booked Oyo room from 19 to 21 June '17....21st to 22nd June ... 22nd to 23rd June..

    Then I booked 28 to 30th ... 30th to 1st July 2017..

    I want payment receipt for the above mentioned.

    Pls do the needful ASAP.

    Regards
    Rakesh singh
    9964866777

  • Including breakfast
    Lalit Rathi on 2017-08-03 08:59:23

    I have a booking in hotel Babylon in raipur my booking ID is 1661606866 Pls include breakfast in my package

  • cancelation of booking at fortune miramar
    Veena Hegde on 2017-08-03 11:20:15

    I would like to cancel my hotel booing at Goa Fortune miramar as I was not able to proceed with my booking. Kindly cancel my room booking

  • RAVI SACHAPARA on 2017-08-03 13:12:45

    INDIAN CUSTOMER CARE NUMBER FAST PLZ

  • plz give me your customer care no.
    mohit sharma on 2017-08-06 14:46:15

    booking.com contact no reply me fast

  • Hotel booking
    Ajay Singh on 2017-08-07 13:25:32

    I have done my booking at Hotel Samarth Comfort, Gangavati from 12 Aug to 15 Aug 17. My confirmation no is 1300.063.399 and Pin code is 8968. However, on talking to hotel they told me that their hotel is fully booked on 12-13 Aug 17. Need to know the about my booking.

  • Santosh
    Santosh bhardwaj on 2017-08-09 07:45:55

    Secrat dial kya hai

  • Hotel room cancellation
    T R. Natarajan on 2017-08-13 14:55:07

    I have booked a room in GRT regency Kanchipuram last night. Due to certain un avoidable reasons we are not able make the trip. I have cancelled the room with the hotel.This is for your information that we will not be staying in GRT Regency , Kanchipuram on 14/8---15/8.
    I am sending this mail since I could not get thro. your customer care no.
    Hence my hotel reservation may be cancelled.
    ,

  • Hotel join
    B.S.Yadav on 2017-08-15 10:56:15

    Dear Sir,Our hotel royal embassy join with you corporate tariff for your company.
    So plz contact me.

    B.S.Yadav
    Cell No.9950605859

  • Cancellation of hotel booking
    Kalpesh Limbani on 2017-08-21 11:06:14

    dear sir,
    we want to cancle our hotel booking of double tree in goa on 24-08-2017 for 2night due to some reason i can not able to reach there, my booking no. is 1914926508 and pin is 6549, so pls cancle my booking.....

  • Cancellation Questions
    Balmukund Agrawal on 2017-08-22 11:23:08

    Hi i want to cancel this booking.
    CONFIRMATION NUMBER: 1400859709

    Please tell me what will be the cancellation charges for this. I talked to the Hotel management they wont charge any amount for cancellation.

  • Changes in Booking
    Neetu on 2017-08-22 17:57:31

    Hi, I have done booking in Hotel Zostel at McLeodganj. I would like to change the dates of my booking no 1099.635.079.Please let me know if its possible to change date of booking..

  • Booking payment deduction
    Pravi patil on 2017-08-24 12:46:45

    Hi,

    we've booked Hotel for one our employee and same we've cancelled before date of cancellation

    then why deducted is done from card

    A kind request to check and let us know

    Name : Sandeep Patil
    Booking no : 1900079402
    Booked by : Sandeep Patil (pravin.patil@sqs.com)

  • Ms.
    Joyce Sukul on 2017-08-28 16:30:13

    I had done a booking at Rambuttri Village Plaza, Bangkok from 21/24 Dec 17 against Confirmation No. 2031007276 in my name. However, I can find that you have deduced an amount of Rs.1008 from my card even though it clearly states that I can pay at the hotel and not in advance. Kindly reverse the amount into my account and confirm.

  • Booking cancellation query
    Pawan Kapoor on 2017-08-31 13:03:04

    In case of a booking done at
    Tokyo Bay Ariake Washington Hotel, through your website there is a comment which states that Free cancellation is applicable. Therefore, I require confirmation from you that in case I cancel a booking I have made at the above mentioned hotel would a cancellation fee have to be paid? Please inform me as soon as possible.

    Thanks
    Pawan

  • Customer care
    Adarsh S Chilakanti on 2017-09-03 13:50:46

    I need very urgent assistance from you people. It has become very difficult to reach you if we have any doubt so please contact us soon we have got an issue here.

    Its URGENT

  • CONFIRMATION NUMBER: 1618151342
    Javed Khan on 2017-09-13 18:16:11

    I booked one hotel in Geneva but the site confirmed that the payment will be paid to the hotel directly. How the booking.com charged me the charges now through my credit card.

    How is it possible that the payment has been released without my confirmation? I have not entered my cvv no. and I have not receive any OTP also.

    Very strange system.

    According to the website, I have full refund in case of cancellation. Please confirm this query as well,

  • Deduction of payment
    Payal sharma on 2017-09-14 17:21:34

    I made a booking for hotel de-alturas in goa through your portal. At the time of booking it was said that we have to pay the money at hotel but Rs16225 were deducted from credit card without our permission.. need a reas on why this amount was deducted before the decided time and date

  • confirmation for hotel booking
    wasudeo on 2017-09-17 15:06:14

    Book the room atSushmita Guest house
    Near The Kal Chakar Ground, 824231 Gaya, India for 18 sept2017 vide ref no.1587165760.Rang on no 8521343903 on 17 sept.understood that booking .com closed.
    Kindly confirm my accommodation on 18 sept as per my plan.
    I left for gaya.
    My mob no.is9265303852.

    I tried your no but not getting.

    Early & Favourable action is reuqested.

  • Listed property owner
    Sushant Upadhyay on 2017-09-18 16:54:15

    I have an issue while registered my property at your sitetbooking .com there location. Kindly resolve to it.

  • cancle
    Vishal on 2017-09-18 18:17:12

    hi 17-09-19 night got wt's mgs from hotel Rising star , Sir your booking cancel becoz that time rates higher , tell me first wt is the meaning adv. booking if i book my room earlier in a low price ... why hotel manager cancel my booking. this is my room booking no. 1905.614.672

  • hotel listing issue
    Ayush Dandriyal on 2017-09-26 15:53:55

    iam trying to listing my camps in booking.com but i have full fill all the details but iam not getting any response from your side pz contact me asasp 9818736883

  • contact no
    BHUWAN PANDEY on 2017-09-28 21:22:53

    Dear sir ma'am please sand me your contact no in india

  • change of booking : 1315352370
    Rajesh Kumar on 2017-09-29 18:50:13

    Holding 5nights from 2nd Oct till 7th Oct but I Want to stay shorten stay as you can see 6th and 7th staying in Sentosa thru booking.com without cancel fee But if hotel hotel does not agree all those three nights 2nd, 3rd, 4th I can take two rooms . One can be used by children in that case. If okay kindly send my amended booking. If only one room twin room only. If two one as King size bed and one twin for children preferably adjasnt room as children. Thanks for your support

  • Business account
    Rajesh Kumar on 2017-09-29 18:51:22

    Kindly delete or advise me how to delete business account R.F. India. For me business and personal both are same.

  • Wrong booking at hotel crewn plaza pune
    Nitesh Dewan on 2017-10-01 11:28:01

    Kindly contact me immediately as I booked 1 room wd triple occupancy but the hotel has been booked wd 2 single occupancy room

    Kindly contact me immediately as we are on d way ..
    Reqards
    Nitesh
    8800315533

  • Summervilla homestay at Kalpetta
    Ranjan on 2017-10-01 19:07:12

    Booking no 1971.051.391 pin code 0449

    Booking from 30.12 to 01.01

    Property is telling over phone that he has no clue about such booking from you.

    Anxious.Pl solve this now.

  • your online procedure is not working properly
    nivedita das on 2017-10-03 12:44:12

    i made three times booking through you and every time i mentioned for 2 adults and booking been done and i got the id no. but when i checked with hotel they told it is for single person pls help to sought out the problem...else i will switch to another site

  • RAJENDRA on 2017-10-09 12:40:44

    HAVE BOOKING FOR 3 PEOPLE AT PAN PACIFIC SUITES SINGAPORE ON 24/10/17

    ALSO HAVE BOOKING FOR MARINA BAY LEAF SINGAPORE FROM 27/10/2017 TO 28/10/2017
    BUT NOW INSTEAD OF 3 ADULTS IT WILL BE FOR 2 ADULTS
    PLEASE DO NEEDFUL

  • Srivastava
    Rachna on 2017-10-13 19:43:36

    I had booked hotel Days Inn,Toronto west Mississauga for 13.10.17–16.10.17.The booking number was 1892111047 and PIN Code was 4044. On 19th September, 2017 the booking was made and the same day it was cancelled for which email was also accordingly received. However, on 13th October, 2017 CAD 123.17 was charged on my SBI Card No. ending 8897. As the booking was cancelled well in time, the amount charged on my card please be refunded immediately.

  • Not confirmation of my hotel booking
    Alpesh Patel on 2017-10-18 13:26:22

    Dear Sir

    I have book my package on amazing trip to goa , i have book hotel estrola mar beach in goa , booking conforamtion detail is below 1917365087. at your site book this room but cant payment this , i have paid all amount to amazing trips, pls call me . Mob-09687480622

  • Not confirmation of my hotel booking
    Alpesh Patel on 2017-10-18 13:34:48

    Dear Sir

    I have book my package on amazing trip to goa , i have book hotel estrola mar beach in goa , booking conforamtion detail is below 1917365087. at your site book this room but cant payment this , i have paid all amount to amazing trips, pls call me . Mob-09687480622