Complaint Incorrect billing

  • Bihar & Jharkhand Airtel Nodal Officer - Incorrect billing
    Niraj Kumar Verma on 2017-07-22 18:42:48

    This is pending for resolution.

    From: 121@airtel.com [mailto:121@airtel.com]
    Sent: Thursday, July 20, 2017 10:18 AM
    To: nkverma@sisindia.com
    Subject: RE: [|BAL|Ref50946949|] 9334217032

    Dear Niraj Kumar Verma,
    Greetings from Airtel!
    This is in reference to the email regarding billing issue for your Airtel mobile number 9334217032.
    I have enclosed the bill dated 12/07/2017 for your reference. To address your current concern, I have raised a complaint regarding the call charges in the child number issue with the relevant team. For your reference, the Unique Service Request number is 77906940. Our team will contact you by26/07/2017 with an update on your concern.
    Thanks for reaching out to us.
    Best Regards
    $USER NAME$
    Service Specialist
    Airtel - The Fastest Network