Complaint UNRESOLVED PAYMENT PROBLEMS

  • Gujarat Airtel Nodal Officer - UNRESOLVED PAYMENT PROBLEMS
    NEHA DESAI on 2017-02-04 13:11:20

    Hi!! 16 e-mails has been written to airtel.They have not presented my cheque in bank which I gave before installation on 7/12/2016 installation done on 9/12/2016. In jan 2017 1st week I get phone from collection dept that amt due is so and so I was stunned as I gave a cheque of 3100 in advance. Then i went in bank and found that cheque was not debited. Reminded them several times that cheque is not debited.They said that not traceable. I forced them to give my cheque back...several times talked with appellate authority the assured to do so till date not recd cheque. Now I get calls that penalty charged is so and so....The connection is in name of my father 91 years old i am a professional being harressed like this by airtel. i told them to give my cheque back, give me full detailed bill and i pay cash. no reply no interaction nearly 2 months passed. CAN YOU HELP ME ????? ITS URGENT THEY HAVE DISCONNECTED MY OUTGOING CALLS FOR NO FAULT OF MINE?? WHAT TYPE OF CSR AND HR POLICES DO THEY HAVE?????

    CHEQUE NO 009144 DT 7/12/16 DRAWN ON IDBI BANK SATELLITE