Popular Maruti Customer Care, Complaints and Reviews

Popular Maruti Customer Care Contact Number : +91 484 234 4345

Popular Maruti Customer Care Address : Kuttukaran Centre, Mamangalam, Kochi, Ernakulam District, Kerala, India - 682025

Popular Maruti Customer Care Number : +91 484 233 0039

Popular Maruti Customer Care Toll Free Number : 1-800-1238090

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Road tax by Gangadharan:

    (4 of 5)

    I have booked celario vxi at popular Arena kannur in March'20.exchanging old maruthi lxi.forwife Ajitha.I paid Rs.2.5ls on 17thMarch.and handed over old car.I could not pay the balance amount in March due to lockd down.The vehicle was seen insured in March itself.Road tax was not paid by showroom in March.Now they are demandig theincreased roadtax with effect from April.This is not a fault on customer side
    And I have not paid the balance amount till date for delivery of car. Awaiting an early and favourable reply in this matter.

    Vehicle service by Jayasankar:

    (4 of 5)

    Today i service my vehicle through popular service trivandrum. But I drive vehicle it's jerking and some sounds from engine... I paid 4294
    SVTVM21JCI20084

    New Car Purchase by Hafsal:

    (4 of 5)

    Very very bad behavior of one of your employee name Rohit P Nair from Popular Maruti Vatakara. We are very disappointed with that incident. We never recommend Popular for anybody

    Service by Lineesh L.K:

    (4 of 5)

    After the second service i got my car with so many damages & scrateches From POPULAR SERVICE CENTRE NEAR MIMS Hospital Kozhikode . The service technician behaviour is very bad. After that i changed my service centre .
    they are are marking all complaints in online job card. but Poplar MIMS has not this facility . this is worst service station of popular Maruti . Once again guys please dont go there for service . this is request

    Reg: Car service complaint by Najeeb Musthafa:

    (4 of 5)

    Dear Sir,

    I gave my car for periodic service last week and received car with few complaints

    1. Washing and interior cleaning was very poor

    2. There is an extra scratch on the back side of the car.

    The same has been communicated to the Advisor with these details via whatsapp But I didn't get any reply or response from anyone. I'm really upset for this .irresponsible behaviour.
    Kindly look into this issue.

    Thank you .

    Regards
    Najeeb/9884227860

    Service was not done as per request... Accessories shown in the bill was not installed.. Though I complained, no response till date by Babuprasad. B:

    (4 of 5)

    Accessories shown in the bill was not installed.. Though I complained no response.. Service was not done properly

    Complaints by Anilkumar:

    (4 of 5)

    Can you give popular complaints email id for chairman

    Booking of Swift Dzire from Popular Automobiles by Adv Chandrasekhar Pillai:

    (0 of 5)

    My family members booked the vehicle from Popular Maruti Nagampadom, Kottayam on Jan 11th 2023, paying 5k rupees as advance. Till March last week no response from them even after telling them that we would cancel the booking. May be because it was CSD, they delayed as much as possible. No proper response to customers. After making many complaints, they returned the money after 20 days or so, cutting 250 rupees. We are the ones who wasted time & effort, suffered mental stress and trouble but they took 250 rupees as such. Not even an explanation as to why it is cut. Most probably, this way if things go, customers will shun Popular for irresponsible behaviour. The cutting of cash may be processing fee but none to even tell us for what. Wake up, POPULAR NAGAMPADOM, KOTTAYAM! LEARN SOME CUSTOMER FRIENDLY WAYS...

    Regarding booking by Jose Antony:

    (1 of 5)

    I booked maruti new brezza on March 11 2023 from popular muvattupuzha.The sales guy told me me I will get car within 2 weeks.But I haven't received a car till now.Moreover,when I call him he is not responding to my calls and not even responding to my messages..I don't know what to do..plz reply

    non-receipt of extra fittings by ARUN R:

    (0 of 5)

    I am writing to express my dissatisfaction regarding the non-receipt of extra fittings for my recently purchased vehicle. I bought a Maruti suzuki Brezza 2023 model from your Adoor dealership on 08-05-2023 with the understanding that it would include specific additional fittings.
    Unfortunately, upon inspection, I discovered that the promised extra fittings were missing. This omission has caused inconvenience and diminished my satisfaction with the purchase.

    Delay in repair of 4 Wheeler - Regarding by Sreekumar N:

    (0 of 5)

    SIr,
    It is informed that, my car bearing no TN20BS 3287 Wagon R LXi was serviced at Popular Maruthi, Kavumbhagom Thiruvalla on12/05/2023. During the time of Service, the service engineer was informed me that Axle need replacement. Since the item was not available, the service engineer asked me pay the advance for the item and I paid the total amount Rs 24,888 including the advance of Rs 5000. However, my car is not repaired till date.

    About test drive brezza by Robin Thomas:

    (1 of 5)

    Requested brezza for test drive at your kattappana showroom and they didn't provide me the vehicle at my convenience,

    Although I requested to have the damaged wiper replaced, the service center has not yet fulfilled the request by Davis M K:

    (0 of 5)

    Although I requested to have the damaged wiper replaced, the service center has not yet fulfilled the request. After completing the service at the Chalakkudy service center, they delivered the vehicle without checking the reported complaint. Now they are demanding that I come again to the service center for replacing the wiper. The distance between my home and the service center is 25 km, incurring a fuel cost of Rs 300. Initially, the service center agreed to reimburse the amount. However, they have now denied giving the reimbursement, even though they admitted that not replacing the wiper was their mistake

    Disturbance by phone calls by Shaji:

    (0 of 5)

    Dear Sir,

    My name is Shaji. I am really tired by the business calls from your automobile service station. I am near the service station of KOCHALUMOODU POPULAR, KOLLAKADAVU. Many times I respond lovely and badly to the representatives about this issues. I blocked their many numbers, but now they are calling me on new numbers with computerized talks. My phone number is 6282 320 056. Please try to remove this number from the list, that you are using to call peoples.

    Why popular is disturbing customers like this? If your service feels good, we will come again. So try to provide proper and guaranteed service to earn more customers. Avoid disturbing method on deals.

    Thank you.

    Call response very bad kayamkulam popular call center response by Riyas:

    (2 of 5)

    After reaching the service car showroom, if you call for information, there is no polite staff to pick up the phone. An experience I had today is that there will be a hundred calls to deliver the vehicle to the showroom.My work was affected by saying that everything will be delivered to your showroom soon and I had to skip the meeting

    Bad service by Thanseem:

    (0 of 5)

    Hai Maruti,

    I had a bad experience from Maruti Suzuki ARENA Chavittuvari. My vehicle number is KL 05 AY 1125(Wagnor).
    My property's driver side door automatic switch has not working.
    So I visited to popular maruti on
    20/AUG/2023 and I given my vehicle to your service centre and I waited for 2 days and they said the issue was resolved and I took my vehicle after 2 days and they charges for 680 rupees.
    After 4 hours the issue again repeated and the same switch not working yet.

    Address of visited services centere,

    Maruti Suzuki ARENA, Chavittuvari
    Popular Vehicles and Services (P) Ltd.
    Near St. Thomas Orthdox Church, Chavittuvari, SH Mount P.O., Kottayam, Kerala - 686006

    Do you know what is the value of money and trust?
    I cant able to open my driver side door glass as well.. Its a bad experience I ever saw from any service center in India.


    Consider this request and I need a solution.

    Faithfully,
    Thanseem M Hussain
    Manakkadu (H)
    Athirampuzha
    Kottayam
    685665
    Phone:9544397650

    Irresponsible dealings with customer by Adithyan S Kumar:

    (0 of 5)

    Telling fake reasons ,
    My car was admitted due to some damages from rat and dog attacks.
    It was admitted more than 15 days ago
    Till now they didn't give me any proper updations about that.

    Compliant by JOBY THOMAS:

    (0 of 5)

    Ente വാഹനത്തിൻ്റെ സർവീസ് complinent രജിസ്റ്റർ ചെയ്തിരുന്നു പക്ഷേ replay ഉണ്ടായില്ല

    Very poor Service by Ajith:

    (0 of 5)

    Vehicle given for service and they return back the car without attending complaints properly.

    accesseries by Sujin:

    (0 of 5)

    Salesman cheting me.accesseries not given.

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